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Luigi's Box

Luigi's Box

Overview

What is Luigi's Box?

Luigi's Box provides personalized site search and product discovery tools for e-commerce websites. Powered by AI and machine learning, the software understands customer behavior to provide better search results and recommend relevant products, to boost e-shop conversion rates and average…

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Recent Reviews

Luigi's Box finds

10 out of 10
April 25, 2024
The search absolutely did not work for us. We have thousands of products and we needed to add relevant products to the carousells for all …
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Relevant search results

9 out of 10
February 23, 2024
We've implemented Luigi's Box system as an alternative for our internal search solution. The user interface is highly intuitive, visually …
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TrustRadius Insights

Luigi's Box has received high praise from users for its powerful search engine, which greatly enhances the user experience of websites …
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Reviewer Pros & Cons

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Pricing

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What is Luigi's Box?

Luigi's Box provides personalized site search and product discovery tools for e-commerce websites. Powered by AI and machine learning, the software understands customer behavior to provide better search results and recommend relevant products, to boost e-shop conversion rates and average order…

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://www.luigisbox.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Luigi's Box?

Luigi's Box provides personalized site search and product discovery tools for e-commerce websites. Powered by AI and machine learning, the software understands customer behavior to provide better search results and recommend relevant products, to boost e-shop conversion rates and average order value.

Luigi's Box Features

  • Supported: AI/Machine Learning
  • Supported: Full Text Search
  • Supported: Product Recommendations
  • Supported: Behavior Tracking
  • Supported: Customizable Branding
  • Supported: Fuzzy Search
  • Supported: Indexing
  • Supported: Reporting/Analytics
  • Supported: Text Analysis
  • Supported: Real Time Analytics
  • Supported: Real Time Reporting
  • Supported: Third Party Integrations
  • Supported: eDiscovery
  • Supported: Faceted Search / Filtering

Luigi's Box Screenshots

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Luigi's Box Videos

Luigi’s Box provides personalized site search and product discovery tools for e-commerce websites. Powered by AI, the software understands customer behavior to provide better search results and recommend more relevant products, directly boosting e-shop conversion rates and average order value.
How a bad site search experience can ruin the online business and how to improve the search experience with Luigi's Box.

Luigi's Box Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish, Slovak
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Comparisons

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Reviews and Ratings

(27)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Luigi's Box has received high praise from users for its powerful search engine, which greatly enhances the user experience of websites compared to in-house solutions. Customers have found the pricing of Luigi's Box to be reasonable, making it a worthwhile investment. The implementation process is seamless, ensuring a smooth onboarding experience for users. This product has proven to be instrumental in achieving higher retention rates and providing a better overall user experience for customers. Users have also lauded the responsiveness and helpfulness of Luigi's Box's customer success team in resolving any issues or queries they encounter.

One of the key use cases of Luigi's Box is interactive product search and recommendation. Customers can easily find what they are looking for with the help of Luigi's Box, enhancing their shopping experience. The automatic filling feature takes into account popular search phrases, effectively providing relevant search results. Additionally, Luigi's Box not only displays product information but also showcases related blog articles, enriching the overall search experience.

In addition to these features, Luigi's Box provides search analytics that empower users to increase sales and conversions through improved search functionality. The software is highly user-friendly, enabling users to set up and customize their search requirements with ease. Another notable use case is utilizing Luigi's Box for searching relevant blog articles, allowing users to improve search results and enhance their website's content.

Overall, Luigi's Box offers a range of valuable features that improve the user experience, facilitate effective product searches, and provide insights for optimizing sales and conversions.

Search Analytics: Users have praised the search analytics provided by the product, with multiple reviewers stating that it offers detailed insights into user searching patterns and behaviors. This feature has been highly appreciated as it complements existing data and allows for a deeper understanding of customer preferences.

AI-Powered Site Search: The AI-powered site search has received positive feedback from users who found it to be highly efficient and easy to use. Reviewers mentioned that the search engine is robust, offering a wide range of options for individual settings and result optimization. This flexibility enables users to tailor their search experience, resulting in improved search results.

Advanced Analytics Tool: The advanced analytics tool offered by the product has been highly praised by reviewers. Some users have mentioned that it incorporates self-learning algorithms, which continuously improve the accuracy and relevance of search results over time. This feature is seen as beneficial in enhancing the overall search experience for users.

Data Discrepancies: Some users have experienced issues with data editing updates, noting discrepancies between the data shown in the search engine and the actual data on the website. This has led to confusion and frustration for these users, as they rely on accurate information for their decision-making process.

Inconvenient Navigation: Several reviewers found it inconvenient that when searching for a product and clicking through it, returning to the original page required starting the search process again. This repetitive action can be time-consuming and disrupts the user experience, causing inconvenience for those trying to browse multiple products.

Tricky Settings Navigation: Users have mentioned that some settings were tricky to navigate, which could cause frustration and hinder efficient usage of the platform. It is important for users to easily access and modify their settings without any confusion or difficulties.

Attribute Ratings

Reviews

(1-1 of 1)
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Michal Pekarcik | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Luigi's Box is primarily used as an internal ecommerce search engine, secondarily as a merchandizing tool for search. We need our internal search tool to be able to handle different types of searched information - products, categories, brands, articles etc. and be able to approach each data type individually, in order to fully fulfill our business needs. The search solution is also heavily used for search merchandizing, where highly targeted campaigns based on specific keywords are being launched. This tool is making it easy to keep track of these campaigns, launch and end them without any heavy technical involvement.
  • search merchandizing
  • analytics - data for searches with no/low conversions
  • synonym suggestions
  • custom keyword enrichment for specific products
  • boosting of specific brands/categories
  • query reqrites
  • Analytics - missing timeline charts
  • Campaign statistics
  • Robust A/B testing
Luigi's Box is very suitable for everyone from a small company without any technical expertise to a larger company with more specific needs. It takes the burden of setting most of the relevancy itself and does not require the customer too dive deep into the topic of search relevance. It is not suitable for a company that wants to be 100% in charge of their whole search setup. There are some settings that are not possible to change without needing Luigi's Box IT support.
  • continual increase in search conversion rate
  • additional revenue from vendor merchandizing campaigns
  • minus 2 FTE for search related operations due to automation
Luigi's Box is much easier to set up and maintain. Most features are ready to go without the need to study extensive documentation or do additional training. It does not allow you the flexibility to change EVERYTHING right away.
40
Content marketing, Commercial managers, Product managers, CRO, SEO
2
Luigi's box does no require much of a maintenance in-house. We only have one person serving as some kind of an admin, who does onboarding and training of new users and one part-time developer for general technical maintenance.
  • search relevance
  • search merchandizing
  • private label product promotion
  • we usse it for campaign management
  • we use its analytics for SEO research
  • category management
  • product recommendations
  • AI features
Yes
Algolia
Price, mostly
I think it would pretty much stay the same.
  • Implemented in-house
No
  • none
Their support is excellent. Quick and helpful.
No, just general support for our pricing tier.
Yes
Yes and yes.
They proactively inform us about issues, even when they got resolved already.
The user interface, especially for their analytics modules is not always very intuitive and they have their very own definitions for some metrics that are not coherent with widely used analytics tools like Google Analytics.
  • rule creation
  • synonym creation
  • suggested synonyms acceptance
  • data analysis
  • keyword analysis
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