Overview
What is Gusto?
Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.
Drew's Gusto Review
Gusto is decent
Gusto Review
Me Gusta Gusto!
This site is fantastic!
Reliable and Helpful
Great for freelance contractors.
Love Gusto!!
Good
Gusto- a good thing!
New user review with 100 percent truth
Gusto
An amazingly user-friendly and intuitive payroll option!
Gusto makes payroll fun!
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Direct deposit files (185)8.383%
- Pay calculation (184)8.282%
- Salary revision and increment management (153)8.080%
- Benefit plan administration (125)7.777%
Reviewer Pros & Cons
Pricing
Simple: A streamlined set of automatic payroll features and benefits integrations
$40/month + $6/mo per person
Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work
$80/month + $12/mo per person
Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams
Exclusive pricing, contact Gusto
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $46 per month
Product Demos
Gusto Payroll Demo
Gusto Demo: Refreshingly intuitive payroll, benefits, and HR for small business
Features
Payroll Management
Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.
- 8.2Pay calculation(184) Ratings
Pay calculation provides for computation of employee pay with state and federal deductions.
- 8.5Support for external payroll vendors(8) Ratings
Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.
- 7.7Benefit plan administration(125) Ratings
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
- 8.3Direct deposit files(185) Ratings
Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.
- 8Salary revision and increment management(153) Ratings
Salary revision is the ability to modify individual employee pay.
- 9.5Reimbursement management(11) Ratings
Reimbursement management provides cash reimbursement for employee expenses related to business travel or other.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Gusto?
Gusto is an online people platform that aims to help small businesses take care of their teams. According to the vendor, their products and services help customers onboard, pay, insure, and engage their team in one integrated, easy-to-use platform used by over 300,000 modern employers. Gusto aims to make taking care of teams a joyful experience, while helping users manage their bottom line and stay compliant. Gusto promises that users will feel like a pro no matter how complicated the situation.
Full-service payroll - According to the vendor, Gusto makes running payroll easy. Gusto automatically calculates and files payroll taxes, help keeps companies compliant, and provides awesome support.
Benefits that work for any team and budget - Gusto aims to make offering employee benefits a reality for any small business. Whether an organization is buying health insurance for the first time or wants to integrate an existing plan with payroll, Gust can provide expert guidance. They'll help with add-ons like 401(k), life insurance, and commuter benefits, which the vendor says allows companies to create a competitive package that attracts and retains employees. The vendor promises their modern, intuitive software and team of licensed advisors helps customers navigate benefits with confidence.
Gusto Features
Payroll Management Features
- Supported: Pay calculation
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
Gusto Screenshots
Gusto Video
Gusto Integrations
Gusto Competitors
Gusto Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Supported Countries | United States |
Supported Languages | English, Spanish |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(548)Attribute Ratings
Reviews
(1-25 of 92)Gusto Woohoo
- Submitting PTO requests.
- Breakdown of pay stubs.
- Establishing emergency savings account.
- N/A
- N/A
- N/A
Good
- Organization
- Notification
- Check Stub
- On time direct deposit estimate
- Notify of pay changes
- Time off balance updates
Gusto- a good thing!
- Informing employees of necessary employment paperwork needed to be filled out.
- Centralizing multiple functions.
- General communication with employees.
- Email titles that don't sound like spam- employees delete important emails thinking they are spam.
- A function for organizations that give all PTO for a year in a lump sum, rather than showing PTO accrual.
The busy worker's management system
- Payroll
- Insurance
- Time Off
- Company Documents
- Time off scheduling is cumbersome
- Information can be overwhelming
- Very dense GUI means visually impaired users have trouble navigating
Gusto Review
We also utilize their documents feature, where we can view and sign off on updates to the employee handbook. The most fun feature we use it for is sending birthday wishes to colleagues.
- PTO Requests
- Time tracking
- Tracking pay and benefits
- The site often lags/freezes
- Employees can't edit PTO requests after submitting them
- For a while the PTO feature wasn't working...this seems to be fixed but was very frustrating at the time
Using Gusto
- Easy to run payroll
- requesting days off
- make categories in addition to time off
- push deposits earlier
- be more automated
- Better mobile app
Pretty Okay!
- Makes it easy to complete paperwork
- Easy to set up Direct Deposit
- Ask you to make referrals to friends or start a bank account with Gusto
- Pushing your products less
- contacting me less
- making it easy to turn off notifications
User friendly
- adding time
- correcting time
- accessibility
My Experience with Gusto
- It's easy to use and understand
- It handles security well (biometrics and 2fa with google authenticator)
- Tracking how much time has been worked and automatically telling you how much paid time off you have
- I wish there was a way I could automatically clock in. It's hard to only have a 60 second gap where I can clock in "on time" without making edits
- There used to be a problem with loading data but it seems like it has since been resolved
- Signing up initially was a bit tricky and not as intuitive
- Gusto automates the entire payroll process, from calculating wages and deductions to direct deposit. Automated payroll on a set schedule is extremely helpful.
- Gusto provides a robust self-service portal for employees. Employees can access their pay stubs, tax forms, and benefits information directly from their personal accounts
- Gusto helps businesses stay compliant with payroll and tax regulations. The software automatically updates for changes in tax laws and ensures that the business is compliant with federal, state, and local regulations.
- Trouble setting up mixed work places of hourly and salaried employees.
Great platform for small companies
- User-friendly interface to manage PTO and vacations.
- Centralized location to view employment documents.
- Would be nice to have a portal lookup other employees with contact info.
- More types of PTO should be available.
Gusto does it all!
- Organization
- Muti-use
- Money management.
- Time management.
- The layout of the pay stubs could look cleaner.
- Being able to see the cost of the insurance outside of enrollment windows.
- Add the pay advance option back.
Gusto's Pros.
- Time tracking.
- Paycheck breakdown.
- Employer holiday tracking.
- Logging in is burdensome- constantly putting in the password is irritating and a waste of time.
- Sometimes the GPS is not accurate or lags.
- the paycheck preview doesn't give useful information.
Gusto a life changer
- Pay stubs
- Co workers birthdays
- Easy to use
- Quick
- Sometimes a little hard to change some details
- Authenticator sometimes takes long to login
- Occasional freezes
Gusto Review
- Timecard capabilities
- Storage of hiring and onboarding documents
- Allows for workplace management and remote clockin/out
- Uploading files is a bit tough
- Timesheetsv were super easy to access and user friendly. You always know how many hours you worked and good reminders as well if you forget to clock in or out.
- I liked how the app always had a countdown to payday. In my own weird way it was a good way to keep on top of my expenses
- Expense breakdown in Gusto wallet. It is quite helpful.
- The fact that you could print employee verification letters is a really good feature.
- There is no way to link the bank to a third party app. So, while you can print a verification letter, there is no way to link Gusto wallet to plaid is any other verification site. Any chance of using gudti for a loan or financing a car is impossible. Most lenders will not accept Gusto e VC rn if that's where all your paychecks come through.
- The customer service. It's really hard to get a hold of anyone, and they are not very friendly. In fact they are downright rude and accusatory from my experience. They seem to not want to have anything to do with the customers. It takes them forever and a day to respond to any email, and when they do they are dismissive. A very unfriendly bunch and they give off the exclusive in group clique vibe in my opinion. It's not easy to figure out who to talk to for certain issues.
Very helpful for small hospitality company!
- Ease of processing of tax forms
- Simple employee onboarding process
- On time check delivery
- Payroll reminders
- Improved tracking of hours for salaried employees
- Simplify or refine the reimbursement categories for paystubs
Very User-Friendly, Modern, and Streamlined App!
- The spending tracker is really helpful.
- I enjoy how employees can get paid up to 2 days early once their paycheck is recognized.
- The way the billing breakdown/transaction record and app are easy to read.
- I already think the app is streamlined, and I've had no complaints about using it.
- Since [I think] people can get a Gusto account mainly through an employer organization, the only doubt I had is that I thought my employer could see all of my financial information in my account. But after a 2-minute phone call and reassurance that this fear would violate federal banking laws, I was relieved. Maybe a disclaimer could be included on the webpage or in employees' onboarding that would put people with that concern at ease.
Gusto is Great
As other issues that come up from time to time, I email or chat with Gusto and they are very responsive in getting things cleared up.
Monthly payroll otherwise is a breeze.
- Setting up new employees
- Helping out on difficult issues
- Reminding me about tasks that need to be done
- Reminding me to remove '"dormant" employees that haven't worked for awhile from the active payroll.
- It would be nice to have a state-by-state article about all 50 state employment regulations and procedures.
Very user friendly product great for small business
- Hiring of new hires (ease of onboarding)
- Providing tax forms
- Entering/running payroll
- Functionality is slow when over 100 employees
- Time tracking has room for improvement
- Interfacing for benefit enrollment with outside parties doesn't always work.
Gusto Review 10/10
- Support
- Helping with any notice received.
- Amending quarterlies as needed.
- I would like to be able to file a return as final through the software.
Terrible with State Taxes
- messing up state taxes
- payroll
- ease of use
- Customer service with tax issues
Gusto is just the best!
- Process payroll, generate payroll reports, keep track of quarterly and annual filings
- Integrated with a host of other specialize applications to customize personnel management by client
- Billing is simple to understand and easy for master account holders to manage when they have multiple clients.
- The interface is terrific. Best SaaS, in my opinion!
- Export reports directly to Excel instead of CSV.
- Allow admins to build better, customized workflows and notifications to managers.
- It is great to keep up yor payroll schedule
- Good report management
- You can even consider international contractors for payroll
- It gives forehand alert for upcoming bank holidays
- The scheduled payment always arrives on time
- In my personal opinion, so far so good. However, my evaluation only as a user
Gusto, get Paid!
- Get Paystubs to the User
- Helps with Requesting Time Off
- Organizing an Org Chart
- They always are looking for referrals.
- Sometimes it wasn't super easy to find time off requests