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Gusto

Gusto

Overview

What is Gusto?

Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

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Recent Reviews

Gusto is decent

8 out of 10
July 02, 2024
Incentivized
We use it for payroll for our employees and it’s great for ensuring everyone gets paid on time while we follow payroll and HR …
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Me Gusta Gusto!

10 out of 10
July 02, 2024
Incentivized
Gusto allows employees to track their time by clocking in and out. Breaks can also be tracked, and categorized. Notes can be added onto …
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Reliable and Helpful

9 out of 10
July 02, 2024
Incentivized
Gusto has been a super user friendly way to do payroll, time off, sick pay, and salary tracking. With a small business of under 5 …
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Love Gusto!!

10 out of 10
July 02, 2024
Incentivized
i use Gusto every day! it's so user-friendly and a simple, well-designed interface to access my hours, tax docs, company contacts, and …
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Good

5 out of 10
July 02, 2024
Incentivized
I signed up for direct deposit, we are able to log in and see requested pto, check stubs, time, all in one portal.
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Gusto- a good thing!

9 out of 10
July 02, 2024
Incentivized
We use Gusto to help with HR duties, as we are a pretty small staff. We use it for payroll, inputting time off, paying for reimbursements, …
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Gusto

9 out of 10
July 02, 2024
Incentivized
I use Gusto every day i come into work. Gusto is used to track hours (editing adding of subtracting hours), payroll, days off, savings, …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 6 features
  • Direct deposit files (185)
    8.3
    83%
  • Pay calculation (184)
    8.2
    82%
  • Salary revision and increment management (153)
    8.0
    80%
  • Benefit plan administration (125)
    7.7
    77%

Reviewer Pros & Cons

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Pricing

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Simple: A streamlined set of automatic payroll features and benefits integrations

$40/month + $6/mo per person

Cloud
$12 per employee/contractor

Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work

$80/month + $12/mo per person

Cloud

Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams

Exclusive pricing, contact Gusto

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://gusto.com/product/pricing?utm_s…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $46 per month
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Product Demos

Gusto Payroll Demo

YouTube

Gusto Demo: Refreshingly intuitive payroll, benefits, and HR for small business

YouTube
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.4
Avg 8.2
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Product Details

What is Gusto?

Gusto is an online people platform that aims to help small businesses take care of their teams. According to the vendor, their products and services help customers onboard, pay, insure, and engage their team in one integrated, easy-to-use platform used by over 300,000 modern employers. Gusto aims to make taking care of teams a joyful experience, while helping users manage their bottom line and stay compliant. Gusto promises that users will feel like a pro no matter how complicated the situation.

Full-service payroll - According to the vendor, Gusto makes running payroll easy. Gusto automatically calculates and files payroll taxes, help keeps companies compliant, and provides awesome support.

Benefits that work for any team and budget - Gusto aims to make offering employee benefits a reality for any small business. Whether an organization is buying health insurance for the first time or wants to integrate an existing plan with payroll, Gust can provide expert guidance. They'll help with add-ons like 401(k), life insurance, and commuter benefits, which the vendor says allows companies to create a competitive package that attracts and retains employees. The vendor promises their modern, intuitive software and team of licensed advisors helps customers navigate benefits with confidence.


Gusto Features

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management

Gusto Screenshots

Screenshot of Flexible, automated payrollScreenshot of Time-off trackingScreenshot of The source of truth for HR data

Gusto Video

Gusto is more than payroll and benefits

Gusto Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUnited States
Supported LanguagesEnglish, Spanish

Frequently Asked Questions

Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

Gusto starts at $46.

Paychex Flex, ADP Streamline Payroll, and QuickBooks Online are common alternatives for Gusto.

Reviewers rate Reimbursement management highest, with a score of 9.5.

The most common users of Gusto are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(548)

Attribute Ratings

Reviews

(1-25 of 224)
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July 02, 2024

Drew's Gusto Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Gusto in our organization to help with payroll. We use it both in our office payroll, and to pay our contractors. Gusto has been the best payroll partner I have used so far. We really appreciate the ease in clocking in and clocking out, and all the information that is laid out for us in our paychecks.
  • Notifications
  • Information
  • Online and Mobile Access
  • Faster Loading Time
  • Less Bugs
  • Fix Overtime Tracking Issues
Gusto is good for a company that tracks their hours through a punch in/punch out basis. If a company logged their hours through the use of a time sheet, that would not work as well. Given that it is a little harder to give a description for everything you do for how long, rather than just from time A to time B.
July 02, 2024

Gusto is decent

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it for payroll for our employees and it’s great for ensuring everyone gets paid on time while we follow payroll and HR laws/guidelines.
  • Payroll
  • HR
  • Compliance
  • Gusto time tracking
  • Gusto loading time
  • Gusto interface
Gusto is great for simpler payroll situations - if you try to use them for more complicated stuff, they will upsell you.
July 02, 2024

Gusto Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Gusto to keep track of time and request time off.
  • Easy to clock in and out.
  • Easy to request time off
  • Easy to see how much PTO has been accrued
  • Possibly having an app to clock in and out of
  • More detailed messaging when a PTO request is approved
It is well suited for organizations that pay at an hourly rate. It may not be helpful if someone does not work from a laptop, but is in a service job.
July 02, 2024

Me Gusta Gusto!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Gusto allows employees to track their time by clocking in and out. Breaks can also be tracked, and categorized. Notes can be added onto the entered shifts, and can make it easier to keep track of reasons why one was late, or had to leave early. Gusto is available on the desktop, and also as an easily accessible mobile app. Employees can track previous pay stubs, and upcoming pay stubs.
  • User interface
  • Simplifying the PTO request process
  • Mobile app access
  • Longer sessions without timing out
  • Allow the pig graphic to have motion while clocked in
Gusto is very well suited for employee time tracking. The clock in/out process is extremely simplified and visually appealing. Entered shifts can be easily edited, and shows when it is edited. It is well suited for ease of time tracking, and submitting PTO requests. It can also keep track of pay stubs, and the direct deposit process.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Gusto is our payroll systems that helps each of our employees have easy access to their monetary funds. Gusto helps each member of our team avoid having to do their own cashing and checking, allowing for a fluid processing of funds that saves time, and therefore money. It is super helpful being able to divide the paycheck in your way!
  • Gusto Wallet Freedom
  • Direct Deposit Quickness
  • Paycheck Splitter Options
  • Being able to remove savings goals, they stay regardless
  • Multiple debit cards?
  • Business Credit card Options
Super efficient and helpful to utilize. It makes sending a paycheck to each person easy and simple. It fits well in situations with a lot of staff, it might be slightly inconvienient for smaller staff or teams. It applies very well to large teams because it moves many things quickly.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Gusto has been a super user friendly way to do payroll, time off, sick pay, and salary tracking. With a small business of under 5 employees, it's been practical and useful for all to use to see their payroll dates, submit time off requests, and see pay periods throughout the year. I've found it very easy to setup and use and it feels very safe.
  • Clarity with payroll and tax breakdown
  • Ease of requesting time off and sick pay
  • Feels safe and interface is easy to navigate.
  • I would like if employees with basic access were able to request changes, instead of needing an admin level person to enable them
I think Gusto is good for predictable work and less good for work with uncertainties or fluctuating hours
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am a freelance graphic design contractor who is paid by the organization through Gusto. As a first time user, I am very pleased with the ease of use and the timeline for getting paid for my work. I especially appreciate direct deposit, which is a great feature that makes my life significantly easier.
  • Ease of setup
  • Detailed reporting
  • Direct Deposit
  • Faster access to payments through direct deposit
Gusto is well-suited for any organization that has to deal with freelance contractors like myself. Gusto enables the organization to efficiently pay contractors for freelance work, and allows for simple reporting for tax purposes. It takes a lot of the headache out of paying your part time and freelance contractors.
July 02, 2024

Love Gusto!!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
i use Gusto every day! it's so user-friendly and a simple, well-designed interface to access my hours, tax docs, company contacts, and time off. simple and cute too.
  • great design and user-friendliness
  • easy to access / organized information
  • easy to log and keep track of hours
  • adding breaks in after clocking out feels weird - wish there was a simpler button for logging shift breaks
  • email recovery when locked out of account. my phone was stolen and i couldnt access my account because of two-factor authentication
this is a great resource for companies of any size. it's easy to navigate and understand, and both the website and app run wonderfully
July 02, 2024

Good

Score 5 out of 10
Vetted Review
Verified User
Incentivized
I signed up for direct deposit, we are able to log in and see requested pto, check stubs, time, all in one portal.
  • Organization
  • Notification
  • Check Stub
  • On time direct deposit estimate
  • Notify of pay changes
  • Time off balance updates
I like logging in from the app, however, there are times it says I will be paid such date and no payment is received until 3/4 business days later. This is incredibly frustrating with bill pay being scheduling by my bank for set dates and times.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Gusto to help with HR duties, as we are a pretty small staff. We use it for payroll, inputting time off, paying for reimbursements, and most recently employee reviews! This centralizes our system rather than having such things fully scattered around and across different websites or programs (or in some cases paper in filing cabinets.)
  • Informing employees of necessary employment paperwork needed to be filled out.
  • Centralizing multiple functions.
  • General communication with employees.
  • Email titles that don't sound like spam- employees delete important emails thinking they are spam.
  • A function for organizations that give all PTO for a year in a lump sum, rather than showing PTO accrual.
For a small staff with a limited HR/payroll staff capacity, this program is perfect. We have had some issues with showing PTO, however, as we give our employees PTO in a lump sum rather than by accrual.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Gusto provides a comprehensive solution for managing payroll, benefits, and HR functions, addressing key business problems such as administrative inefficiencies, compliance challenges, and employee satisfaction. Its use in your internship company likely focuses on ensuring smooth payroll processing, managing employee benefits, and automating various HR tasks, ultimately contributing to a more efficient and compliant operation.
  • Payroll Management
  • Benefits Administration
  • Efficiency and Time Savings
  • Small to Medium-Sized Businesses
  • Integration with Other Systems
well suited for small to medium size businesses as they dont need an additional person for processes.

not well suited in the scenarios where taxes are calculated as it varies from person to person
July 02, 2024

Gusto

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Gusto every day i come into work. Gusto is used to track hours (editing adding of subtracting hours), payroll, days off, savings, spend tracking, monthly income. helps me stay on top of my hours and helps track income. overall very good organizational/ management tool for a company of any size
  • time tracking
  • tracking payroll
  • project management
  • editing hours
  • tracking benefits
  • website setup
  • visuals/ aesthetic
good for time tracking very basic for clocking in and out a savings with Gusto i feel is not very appropriate
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Gusto is a user-friendly HR app that makes benefits and payroll easy for the company and employees
  • user interface
  • benefits housing and explinations
  • easy to use time off calendar
  • more tax resources
we use Gusto at our startup and I think it's super valuable for fast-paced environments like that. It's also great for small teams because their resources and support are incredibly helpful.
Jim Drinks | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Gusto has been a great, complete solution for all aspects of our company's payroll. Not only is it easy to clock in and out, but it reminds me of upcoming days off. It reminds me to check my hours at the end of each pay period, so I can catch any problems before my paycheck is processed.
  • Reminds me to review my hours at the end of each pay period, before my paycheck is processed
  • Notifies me when my boss approves my PTO request
  • Reminds me of upcoming PTO days and holidays
  • Tells me when my next payday is, and notifies me when I get paid!
  • I would like to be able to access Gusto offline
  • It provides a tool for saving for a rainy day, but I would like to see Gusto offer investment advice. Investing is much better than saving.
  • I would like to see Gusto give tips on how to be a better employee
Gusto is a great payroll solution! It makes it easy to track time, manage employee time off requests, and enables employees to verify their paychecks are accurate before payroll is processed. I wish I had used Gusto when I first started processing payroll. It would have saved me a lot of time, and prevented a lot of problems I dealt with!
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Gusto is used for payroll and employee benefits, and it works just fine. Everyone can download their benefits documents from a central location and we don't have to worry about distributing it individually. It's used across the company of over 100 employees and it can be cumbersome to find your own information at that scale, but it does a pretty good job only showing docs that are relevant to oyu.
  • Payroll
  • Insurance
  • Time Off
  • Company Documents
  • Time off scheduling is cumbersome
  • Information can be overwhelming
  • Very dense GUI means visually impaired users have trouble navigating
Best for large business ventures, less useful for small businesses. If you can effectively distribute information without it, Gusto will only slow you down. But if you need a large group of people across the world to be able to access information, Gusto can solve that problem for you. It works well for managing pay but is not effective for simple requests where a DM to a manager would work.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it for payroll, requesting time off, checking in and out of work, and submitting expenses. It addresses all of this well and makes it easy to have all in one app.
  • Time off requests and sending emails to confirm it's been approved.
  • Being able to adjust time in and off.
  • Showing when you receive payment.
  • Being able to split payment into different banking accounts.
  • The expenses tab was not letting me submit files - now it only lets me submit PDF files but not jpegs.
It is well suited for clocking in and out of work and submitting time off. However, the calendar features are not its strongest point.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Gusto at Magnus Box to process all our HR services, including payroll, schedules, etc. It makes dealing with HR issues much more accessible, especially for small companies. I couldn't recommend it enough. Its UI is easy to use and very good-looking.
  • Easy to use UI.
  • Payroll
  • Support
  • Better mobile app.
Gusto is especially well-suited for small businesses. Its down-to-earth support staff and simple-to-use platform without extensive training make it a no-brainer. Larger companies may need a more comprehensive program, but it is harder for me to judge as I work for small businesses. It's very versatile, and no company should worry about using it.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Where I work we use Gusto for clocking in and out. its used for signing docs electronically. You request time off with in and you can see and print paystubs. Gusto for where I work is for listed above. It save a time machine and paperwork. I have no issues with Gusto.
  • Request time off
  • Paystub ready for view
  • Find all docs
  • The pay stubs could be a tad bigger in writing.
  • The amount of your check in the paystub could be placed in a better spot, after three years I still struggle to find that
  • The amount sent to what bank in the paystub would be great
  • My facility not being able to delete a doc that was signed would be nice. This lets another believe if its not in Gusto that it never was.
Gusto is easy to use. When you are looking through Gusto the information is laid out nicely and to the side for tabs. The information is not all pushed together. So in words..its easy to navigate. I think many people are afraid for change. To switch your company to a new system is scary. But Gusto is easy and you wouldn't be disappointed. It has what you need and more if needed.
July 02, 2024

Gusto Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
At our office we mainly use Gusto for payroll, time tracking and PTO requests. Before using Gusto, we would just use Quickbooks for those three things, but it was never super straightforward and information would often get a bit cluttered. Having the pages very clearly broken up and laid out has really helped keep track of our employees time, not related to billable time.
We also utilize their documents feature, where we can view and sign off on updates to the employee handbook. The most fun feature we use it for is sending birthday wishes to colleagues.
  • PTO Requests
  • Time tracking
  • Tracking pay and benefits
  • The site often lags/freezes
  • Employees can't edit PTO requests after submitting them
  • For a while the PTO feature wasn't working...this seems to be fixed but was very frustrating at the time
Gusto has been great for keeping track of time on the clock and PTO time. Gusto has not been useful for billable time vs non-billable time and for keeping track of additional tasks my employer may compensate me for such as billing mileage that I drove in my own personal car.
July 01, 2024

Using Gusto

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Gusto for our payroll and uploading documents on employees. It has proven to be a secured and easy software to handle our company's payroll and employee needs. It allows our employees to request time off and we can track the time that has been approved and not approved on here.
  • Easy to run payroll
  • requesting days off
  • make categories in addition to time off
  • push deposits earlier
  • be more automated
  • Better mobile app
This software is beneficial for small businesses. It provides an easy-to-use platform for managing employee raises, pay, and time off without overlooking such details. Would suggest this for any company that does not have designated employees to do each of these jobs. Allows for one person to take on multiple hats.
July 01, 2024

Pretty Okay!

Score 1 out of 10
Vetted Review
Verified User
Incentivized
Benefits and tracking paychecks were made so easy with the useful and intuitive user experience provided by gusto. They even have cute little animations that make the interface feel so cool and hip. This product has freed up out hr department and streamlined out access to out benefits and pay information
  • Makes it easy to complete paperwork
  • Easy to set up Direct Deposit
  • Ask you to make referrals to friends or start a bank account with Gusto
  • Pushing your products less
  • contacting me less
  • making it easy to turn off notifications
I don't typically recommend products like this, like it never comes up in normal conversation, and unless I am being paid, why do free advertisement. Gusto is well suited as a tool for employees, it is poorly suited as an ad space. Simply put, if there were less adds or offers, I would be more inclined to rate Gusto higher.
July 01, 2024

User friendly

Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is so easy to use there is no need for a guide. It allows users to make changes on your time up to the payday without needing a supervisor. No problem with setting up individual accounts for users. Would recommend to not only large companies but small business owners as well.
  • adding time
  • correcting time
  • accessibility
Gusto is extremely suited for all users regardless of their technical level. Adding time is easy. Only issue I had was receiving the initial email to set up my account. It had to be sent several times.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
My company utilizes Gusto for time tracking and to pay employers. Every day, each employee clocks in at the beginning of their shift, clocks out and in again for lunch, and clocks out at the end of the day. Gusto allows us to streamline this process into a simple and time effective aspect of everyone's daily routine.
  • UX Design
  • Simplicity
  • Ease of Use
  • Advanced insight into pay/benefits
  • How to maximize your pay checks
  • Budgeting Tips
I can only speak for my personal experience using Gusto, which has been to track my hours/timecard in order to receive my paychecks. It is extremely easy to use and was easily implemented into my daily routine, removing the hassle of filling out a classic timecard.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Gusto mainly to record my hours and access my pay/benefits. I use it pretty much every day, and it's easy to track my hours, vacation time, view healthcare, and more.
  • Tracks hours
  • Provides benefit information
  • Records vacation days and time off
  • I think occasionally the vacation day tracking can get confusing
Gusto is pretty straightforward in functionality. It gets the job done, it allows me to track my hours and budget my time. I like that I get an email on payday letting me know how much I've earned.
Lauren Burton | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Gusto to clock in and clock out of our shift. We also use Gusto to request time off (paid or unpaid) Gusto tells us how much money we made in our pay period and what day we're getting paid. There's an optional way to get paid 2 days earlier with Gusto.
  • It's easy to use and understand
  • It handles security well (biometrics and 2fa with google authenticator)
  • Tracking how much time has been worked and automatically telling you how much paid time off you have
  • I wish there was a way I could automatically clock in. It's hard to only have a 60 second gap where I can clock in "on time" without making edits
  • There used to be a problem with loading data but it seems like it has since been resolved
  • Signing up initially was a bit tricky and not as intuitive
My employer uses Gusto to track our time and to keep track of who is off. Gusto has a feature that can let you be paid early which is great. I like how easy it is to take time off requests and how easy it is to see how much paid time off you have earned. You're able to edit your clock in and clock out, which is nice. Gusto is one of the best apps on the market for employee time tracking. They have biometrics enabled and 2fa with the google authenticator app, which is great security-wise.
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