Overview
What is LogMeIn Rescue by GoTo?
Rescue is a remote support solution for PCs, Macs, and mobile devices. Rescue is designed to help IT teams to offer fast technical support and ensure a secure remote support session for both the IT professional and the end user. From small teams of…
LogMeIn Rescue by GoTo Review
Instant Help at Your Fingertips.
LogMeIn Rescue might help you out in a tight support spot
Good product with potential to be great!!
Will Rescue from wasting time
I can work with it!
Rescue allows us to provide industry leading support for our clients
Expensive, but worth it
LogMeIn Rescue by GoTo
LogMeIn is Logical with COVID on the rise!
When you need rescuing, Who you gonna call??? I call LogMeIn Rescue by GoTo
Rescue has become a valued part of our team allowing us succeed without issue related downtime
it is good tool to use
9 out 10 Definitely Recommend!!
How LogMeIn Rescue by GoTo Differs From Its Competitors
Security
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But sometimes, the user objects that it downloads an .exe file to initiate the session.
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Screen sharing (163)9.494%
- Over-the-Internet remote session (163)9.191%
- File transfer (153)8.080%
- Multi-platform remote control (118)7.878%
Reviewer Pros & Cons
Video Reviews
2 videos
Pricing
What is LogMeIn Rescue by GoTo?
Rescue is a remote support solution for PCs, Macs, and mobile devices. Rescue is designed to help IT teams to offer fast technical support and ensure a
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
23 people also want pricing
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TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
What is AnyDesk?
AnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.
Features
Remote Administration
Remote administration software is used to control a computer from a remote location.
- 9.4Screen sharing(163) Ratings
Allows participants to share their computer screens with others in the meeting, enabling collaborative work and presentations.
- 8File transfer(153) Ratings
Securely exchange files with remote computer without having to use email or FTP.
- 7Instant message(92) Ratings
Ability for administrator to communicate via instant message with remote user.
- 8.3Secure remote access with Smart Card authentication(27) Ratings
Establish secure remote connection via Smart Card authentication and Smart Card logon.
- 3.3Access to sleeping/powered-off computers(42) Ratings
Remote access and troubleshooting of out-of-band computers.
- 9.1Over-the-Internet remote session(163) Ratings
Establish secure remote connection with computers outside the network firewall.
- 7.1Initiate remote control from mobile(42) Ratings
Mobile application for remote controlling computers from mobile device (iOS, Android)
- 5.5Remote management of servers & workstations(70) Ratings
Server reboot, start/stop services & processes, clear logs, manage disks, shares, etc. without having to initiate remote control.
- 8.4Remote Active Directory® management(32) Ratings
Remotely unlock user accounts, reset passwords, manage Organizational Units, edit Group Policy, etc.
- 6.6Centralized management dashboard(51) Ratings
Dashboard to facilitate management of users, permissions, licenses etc.
- 7.4Session record(116) Ratings
Ability to record session for training purposes.
- 6Annotations(43) Ratings
Ability to markup and highlight end user’s screen to provide visual clues or to highlight areas.
- 6.6Monitoring and Alerts(77) Ratings
Monitor CPU usage, memory utilization to proactively address issues. Receive alerts indicating attention needed.
- 7.8Multi-platform remote control(118) Ratings
Ability to remotely connect to multiple operating systems (Windows®, Mac OS® and Linux®).
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is LogMeIn Rescue by GoTo?
LogMeIn Rescue by GoTo Features
Remote Administration Features
- Supported: Screen sharing
- Supported: File transfer
- Supported: Instant message
- Supported: Secure remote access with Smart Card authentication
- Supported: Access to sleeping/powered-off computers
- Supported: Over-the-Internet remote session
- Supported: Initiate remote control from mobile
- Supported: Remote management of servers & workstations
- Supported: Remote Active Directory® management
- Supported: Centralized management dashboard
- Supported: Session record
- Supported: Annotations
- Supported: Monitoring and Alerts
- Supported: Multi-platform remote control
Additional Features
- Supported: Diagnostics
- Supported: Customization & Branding
- Supported: Unattended Machine Access
- Supported: Integrations, APIs & Mobile SDK
- Supported: Scripting
- Supported: Agent Collaboration
- Supported: Desktop Calling Card
- Supported: Customer & Predefined Support Channels
- Supported: Agent & Administrator Management
LogMeIn Rescue by GoTo Screenshots
LogMeIn Rescue by GoTo Video
LogMeIn Rescue by GoTo Integrations
LogMeIn Rescue by GoTo Competitors
LogMeIn Rescue by GoTo Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
LogMeIn Rescue by GoTo Downloadables
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(391)Attribute Ratings
Reviews
(1-25 of 172)Rescue your users with LogMeIn
- Screen sharing
- 50%5.0
- File transfer
- 40%4.0
- Instant message
- 40%4.0
- Access to sleeping/powered-off computers
- 30%3.0
- Over-the-Internet remote session
- 60%6.0
- Remote management of servers & workstations
- 50%5.0
- Centralized management dashboard
- 60%6.0
- Session record
- 50%5.0
- Annotations
- 50%5.0
- Monitoring and Alerts
- 50%5.0
- Multi-platform remote control
- 40%4.0
LogMeIn Rescue by GoTo Review
- Screen sharing
- 90%9.0
- File transfer
- 90%9.0
- Instant message
- 90%9.0
- Secure remote access with Smart Card authentication
- N/AN/A
- Access to sleeping/powered-off computers
- N/AN/A
- Over-the-Internet remote session
- 90%9.0
- Initiate remote control from mobile
- N/AN/A
- Remote management of servers & workstations
- N/AN/A
- Remote Active Directory® management
- N/AN/A
- Centralized management dashboard
- N/AN/A
- Session record
- 80%8.0
- Annotations
- N/AN/A
- Monitoring and Alerts
- N/AN/A
- Multi-platform remote control
- N/AN/A
Instant Help at Your Fingertips.
- Screen sharing
- N/AN/A
- File transfer
- N/AN/A
- Instant message
- N/AN/A
- Secure remote access with Smart Card authentication
- N/AN/A
- Access to sleeping/powered-off computers
- N/AN/A
- Over-the-Internet remote session
- N/AN/A
- Initiate remote control from mobile
- N/AN/A
- Remote management of servers & workstations
- N/AN/A
- Remote Active Directory® management
- N/AN/A
- Centralized management dashboard
- N/AN/A
- Session record
- N/AN/A
- Annotations
- N/AN/A
- Monitoring and Alerts
- N/AN/A
- Multi-platform remote control
- N/AN/A
- Screen sharing
- 90%9.0
- File transfer
- 60%6.0
- Instant message
- 70%7.0
- Secure remote access with Smart Card authentication
- N/AN/A
- Access to sleeping/powered-off computers
- 30%3.0
- Over-the-Internet remote session
- 90%9.0
- Initiate remote control from mobile
- N/AN/A
- Remote management of servers & workstations
- 20%2.0
- Remote Active Directory® management
- N/AN/A
- Centralized management dashboard
- 40%4.0
- Session record
- 70%7.0
- Annotations
- 60%6.0
- Monitoring and Alerts
- N/AN/A
- Multi-platform remote control
- 50%5.0
Good product with potential to be great!!
- Screen sharing
- 90%9.0
- File transfer
- 100%10.0
- Instant message
- 90%9.0
- Access to sleeping/powered-off computers
- N/AN/A
- Over-the-Internet remote session
- 100%10.0
- Initiate remote control from mobile
- N/AN/A
- Remote management of servers & workstations
- 100%10.0
- Remote Active Directory® management
- N/AN/A
- Centralized management dashboard
- 100%10.0
- Session record
- 100%10.0
- Annotations
- N/AN/A
- Monitoring and Alerts
- N/AN/A
- Multi-platform remote control
- 100%10.0
Will Rescue from wasting time
- Screen sharing
- 90%9.0
- File transfer
- 70%7.0
- Instant message
- 80%8.0
- Secure remote access with Smart Card authentication
- 100%10.0
- Access to sleeping/powered-off computers
- 40%4.0
- Over-the-Internet remote session
- 90%9.0
- Initiate remote control from mobile
- 60%6.0
- Remote management of servers & workstations
- 80%8.0
- Remote Active Directory® management
- 90%9.0
- Centralized management dashboard
- 100%10.0
- Session record
- 80%8.0
- Annotations
- 70%7.0
- Monitoring and Alerts
- 80%8.0
- Multi-platform remote control
- 100%10.0
I can work with it!
- Screen sharing
- N/AN/A
- File transfer
- 80%8.0
- Instant message
- 80%8.0
- Secure remote access with Smart Card authentication
- N/AN/A
- Access to sleeping/powered-off computers
- 80%8.0
- Over-the-Internet remote session
- 80%8.0
- Initiate remote control from mobile
- 60%6.0
- Remote management of servers & workstations
- 80%8.0
- Remote Active Directory® management
- N/AN/A
- Centralized management dashboard
- 80%8.0
- Session record
- N/AN/A
- Annotations
- N/AN/A
- Monitoring and Alerts
- 80%8.0
- Multi-platform remote control
- 80%8.0
Rescue allows us to provide industry leading support for our clients
- Screen sharing
- 70%7.0
- File transfer
- 80%8.0
- Over-the-Internet remote session
- 80%8.0
- Session record
- 60%6.0
- Monitoring and Alerts
- 70%7.0
- Multi-platform remote control
- N/AN/A
Expensive, but worth it
- Screen sharing
- 90%9.0
- File transfer
- 60%6.0
- Instant message
- 50%5.0
- Secure remote access with Smart Card authentication
- N/AN/A
- Access to sleeping/powered-off computers
- N/AN/A
- Over-the-Internet remote session
- 90%9.0
- Initiate remote control from mobile
- N/AN/A
- Remote management of servers & workstations
- 80%8.0
- Remote Active Directory® management
- N/AN/A
- Centralized management dashboard
- 80%8.0
- Session record
- N/AN/A
- Annotations
- N/AN/A
- Monitoring and Alerts
- 80%8.0
- Multi-platform remote control
- 80%8.0
LogMeIn Rescue by GoTo
- Screen sharing
- 80%8.0
- File transfer
- 80%8.0
- Instant message
- 80%8.0
- Secure remote access with Smart Card authentication
- N/AN/A
- Access to sleeping/powered-off computers
- N/AN/A
- Over-the-Internet remote session
- 80%8.0
- Initiate remote control from mobile
- 80%8.0
- Remote management of servers & workstations
- 80%8.0
- Remote Active Directory® management
- N/AN/A
- Centralized management dashboard
- 80%8.0
- Session record
- 80%8.0
- Annotations
- 80%8.0
- Monitoring and Alerts
- 80%8.0
- Multi-platform remote control
- 80%8.0
LogMeIn is Logical with COVID on the rise!
- Screen sharing
- 90%9.0
- File transfer
- N/AN/A
- Instant message
- 80%8.0
- Secure remote access with Smart Card authentication
- N/AN/A
- Access to sleeping/powered-off computers
- 70%7.0
- Over-the-Internet remote session
- 100%10.0
- Initiate remote control from mobile
- N/AN/A
- Remote management of servers & workstations
- N/AN/A
- Remote Active Directory® management
- N/AN/A
- Centralized management dashboard
- 90%9.0
- Session record
- N/AN/A
- Annotations
- N/AN/A
- Monitoring and Alerts
- N/AN/A
- Multi-platform remote control
- N/AN/A
- Screen sharing
- 100%10.0
- File transfer
- 90%9.0
- Instant message
- 100%10.0
- Secure remote access with Smart Card authentication
- N/AN/A
- Access to sleeping/powered-off computers
- N/AN/A
- Over-the-Internet remote session
- 100%10.0
- Initiate remote control from mobile
- 100%10.0
- Remote management of servers & workstations
- 100%10.0
- Remote Active Directory® management
- N/AN/A
- Centralized management dashboard
- 100%10.0
- Session record
- 100%10.0
- Annotations
- N/AN/A
- Monitoring and Alerts
- N/AN/A
- Multi-platform remote control
- 100%10.0
Rescue has become a valued part of our team allowing us succeed without issue related downtime
- Screen sharing
- 100%10.0
- Instant message
- 80%8.0
- Secure remote access with Smart Card authentication
- 90%9.0
- Over-the-Internet remote session
- 100%10.0
- Initiate remote control from mobile
- 100%10.0
- Remote management of servers & workstations
- 100%10.0
- Remote Active Directory® management
- 100%10.0
- Centralized management dashboard
- 80%8.0
- Session record
- 100%10.0
- Annotations
- 70%7.0
- Monitoring and Alerts
- 100%10.0
- Multi-platform remote control
- 100%10.0
it is good tool to use
- Screen sharing
- 80%8.0
- File transfer
- 70%7.0
- Instant message
- 70%7.0
- Secure remote access with Smart Card authentication
- 70%7.0
- Access to sleeping/powered-off computers
- 60%6.0
- Over-the-Internet remote session
- 80%8.0
- Initiate remote control from mobile
- 60%6.0
- Session record
- 60%6.0
- Annotations
- 70%7.0
- Monitoring and Alerts
- 70%7.0
- Multi-platform remote control
- 60%6.0
9 out 10 Definitely Recommend!!
- Screen sharing
- 90%9.0
- File transfer
- 90%9.0
- Instant message
- 90%9.0
- Secure remote access with Smart Card authentication
- 90%9.0
- Access to sleeping/powered-off computers
- 90%9.0
- Over-the-Internet remote session
- 90%9.0
- Initiate remote control from mobile
- 90%9.0
- Remote management of servers & workstations
- 90%9.0
- Remote Active Directory® management
- 90%9.0
- Centralized management dashboard
- 90%9.0
- Session record
- 90%9.0
- Annotations
- 90%9.0
- Monitoring and Alerts
- 90%9.0
- Multi-platform remote control
- 90%9.0
An easy way to track my science data
- Screen sharing
- 100%10.0
- File transfer
- 100%10.0
- Instant message
- 60%6.0
- Secure remote access with Smart Card authentication
- 100%10.0
- Access to sleeping/powered-off computers
- N/AN/A
- Over-the-Internet remote session
- N/AN/A
- Initiate remote control from mobile
- N/AN/A
- Remote management of servers & workstations
- 100%10.0
- Remote Active Directory® management
- N/AN/A
- Centralized management dashboard
- N/AN/A
- Session record
- N/AN/A
- Annotations
- N/AN/A
- Monitoring and Alerts
- N/AN/A
- Multi-platform remote control
- N/AN/A
Good to some extent
- Screen sharing
- 80%8.0
- File transfer
- 70%7.0
- Instant message
- 90%9.0
- Secure remote access with Smart Card authentication
- 90%9.0
- Access to sleeping/powered-off computers
- 80%8.0
- Over-the-Internet remote session
- 90%9.0
- Remote management of servers & workstations
- 90%9.0
- Remote Active Directory® management
- 80%8.0
- Session record
- 90%9.0
- Multi-platform remote control
- 60%6.0
Genuine Review from Tech Support
- Screen sharing
- 100%10.0
- File transfer
- 100%10.0
- Instant message
- 100%10.0
- Secure remote access with Smart Card authentication
- N/AN/A
- Over-the-Internet remote session
- 100%10.0
- Initiate remote control from mobile
- N/AN/A
- Remote management of servers & workstations
- 100%10.0
- Remote Active Directory® management
- N/AN/A
- Centralized management dashboard
- N/AN/A
- Session record
- N/AN/A
- Annotations
- N/AN/A
- Monitoring and Alerts
- N/AN/A
- Multi-platform remote control
- N/AN/A
Rescue for Pharmacy Success
- Screen sharing
- 40%4.0
- File transfer
- 20%2.0
- Instant message
- 30%3.0
- Access to sleeping/powered-off computers
- N/AN/A
- Over-the-Internet remote session
- 40%4.0
- Remote management of servers & workstations
- 50%5.0
- Centralized management dashboard
- N/AN/A
- Session record
- 20%2.0
- Multi-platform remote control
- 50%5.0
Easy as Logmein123
- Screen sharing
- 100%10.0
- Instant message
- 100%10.0
- Access to sleeping/powered-off computers
- 100%10.0
- Over-the-Internet remote session
- 100%10.0
- Remote management of servers & workstations
- 100%10.0
- Remote Active Directory® management
- 100%10.0
- Session record
- 100%10.0
- Multi-platform remote control
- 100%10.0
Very good product !!
- Screen sharing
- 100%10.0
- File transfer
- 100%10.0
- Instant message
- 100%10.0
- Secure remote access with Smart Card authentication
- N/AN/A
- Access to sleeping/powered-off computers
- 100%10.0
- Over-the-Internet remote session
- 100%10.0
- Initiate remote control from mobile
- N/AN/A
- Remote management of servers & workstations
- N/AN/A
- Remote Active Directory® management
- N/AN/A
- Centralized management dashboard
- N/AN/A
- Session record
- 100%10.0
- Annotations
- N/AN/A
- Monitoring and Alerts
- N/AN/A
- Multi-platform remote control
- N/AN/A
GoTo Rescue - Helping clients remotely with ease.
- Screen sharing
- 100%10.0
- File transfer
- 100%10.0
- Instant message
- 70%7.0
- Secure remote access with Smart Card authentication
- 100%10.0
- Access to sleeping/powered-off computers
- 100%10.0
- Over-the-Internet remote session
- 100%10.0
- Initiate remote control from mobile
- N/AN/A
- Remote management of servers & workstations
- N/AN/A
- Remote Active Directory® management
- N/AN/A
- Centralized management dashboard
- 100%10.0
- Session record
- 100%10.0
- Annotations
- N/AN/A
- Monitoring and Alerts
- 60%6.0
- Multi-platform remote control
- N/AN/A
Rescue- There is no circumstance where I would not work without it!
- Screen sharing
- 100%10.0
- File transfer
- 100%10.0
- Instant message
- N/AN/A
- Secure remote access with Smart Card authentication
- N/AN/A
- Access to sleeping/powered-off computers
- N/AN/A
- Over-the-Internet remote session
- 100%10.0
- Initiate remote control from mobile
- N/AN/A
- Remote management of servers & workstations
- 100%10.0
- Remote Active Directory® management
- N/AN/A
- Centralized management dashboard
- 100%10.0
- Session record
- N/AN/A
- Annotations
- N/AN/A
- Monitoring and Alerts
- N/AN/A
- Multi-platform remote control
- 100%10.0
Rescue almost works perfectly, except one small issue for me
- Screen sharing
- 90%9.0
- File transfer
- 100%10.0
- Over-the-Internet remote session
- 100%10.0
- Multi-platform remote control
- 90%9.0
Rescue is like your toothbrush, don't forget it!
- Screen sharing
- 100%10.0
- File transfer
- 100%10.0
- Over-the-Internet remote session
- 100%10.0
- Session record
- N/AN/A
- Monitoring and Alerts
- N/AN/A
- Multi-platform remote control
- 90%9.0