When you need rescuing, Who you gonna call??? I call LogMeIn Rescue by GoTo
Updated November 28, 2023
When you need rescuing, Who you gonna call??? I call LogMeIn Rescue by GoTo
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with LogMeIn Rescue by GoTo
I currently use LogMeIn Rescue by GoTo to support our users IT related issues. LogMeIn Rescue by GoTo is a godsent when it comes to remedying technical issues and has many great features. I would like to see some upgrades for better access to remoting into mobile devices, since the last time But short of that LogMeIn Rescue by GoTo is truly an asset in the technology world!
- Love that you can remote into mobile devices (cellphones)
- Love the tech collaboration of sharing sessions
- Also the file transfer aspect
- And remote starting of users PC and the ability to see PC prior to them logging in
- The ability for remoting into mobile devices many features within do not work once connected to users cell or tablet, mainly apple devices, even with user granting access.
- Would like to not have to go through web to sign in (2 Step process)prefer to just use desktop ver. to login but when my company started using SSO we had to sign in via web. Now we no longer use SSO but LogMeIn Rescue by GoTo desktop still reverts back to making us sign in via web
- No negative that I know of or can see
Because of it's various user prompts for access to their PC I do not see a security issue
Because without the users authorization I do not have the ability to remote in. Also the fact it lets the user know the name of tech remoting in
- SolarWinds Dameware Remote Everywhere (DRE) and Microsoft Remote Desktop Connection Manager (RDCMan)
LogMeIn Rescue by GoTo allows for more features and simplicity
Do you think LogMeIn Rescue by GoTo delivers good value for the price?
Not sure
Are you happy with LogMeIn Rescue by GoTo's feature set?
Yes
Did LogMeIn Rescue by GoTo live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of LogMeIn Rescue by GoTo go as expected?
I wasn't involved with the implementation phase
Would you buy LogMeIn Rescue by GoTo again?
Yes