Great experience thanks to knowledgeable, dedicated TrustRadius team
April 23, 2020
Great experience thanks to knowledgeable, dedicated TrustRadius team
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with TrustRadius for Vendors
The team at TrustRadius has been very attentive and helpful in guiding us as we determined our KPIs as they relate to customer reviews. They've helped us explore the right questions and offered their time and expertise in making our work with TrustRadius efficient and effective.
Pros
- Easy to use platform
- Helpful, patient team
- TrustRadius has helped us build a plan for getting more quality reviews. We're still very early on in this process to have quantitative metrics.
We're quite happy with our reviews! The content is more descriptive than some other review sites.
Custom questions allow us to focus on our differentiators.
We also work with Gartner Peer Insights. That is more self-managed.
Comments
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