great experience so far
June 12, 2024

great experience so far

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Tealium IQ

Overall Satisfaction with Tealium Customer Data Hub

Tealium IQ and Event stream are both allowing us to collect website user event data and follow all the Privacy laws regulating many industries.

Pros

  • Customer support
  • Roadmap of implementation
  • Follow up

Cons

  • Documentation could be better
  • Choosing which parts of data on website to collect
  • HIPAA compliance
  • Too early to tell
Very responsive and excellent follow up with detailed explanations.
We were using GTM and GA4, but new governing regulations in healthcare prompted us to find an alternative that would also work with our many customers' GA4 replacement products -the connectors were a key selling point.
Privacy and ability to control what data is sent to customer’s analytics platforms.

Do you think Tealium Customer Data Hub delivers good value for the price?

Not sure

Are you happy with Tealium Customer Data Hub's feature set?

Yes

Did Tealium Customer Data Hub live up to sales and marketing promises?

Yes

Did implementation of Tealium Customer Data Hub go as expected?

Yes

Would you buy Tealium Customer Data Hub again?

Yes

Experience and customer service is great. Implementation manager kept us on track /time.

Comments

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