Item: Shopify Plus
Rating: 8
Author: Verified User

Overall Satisfaction with Shopify Plus

Use Cases and Deployment Scope

We use Shopify Plus for our ecommerce website. The lower payment processing fees, access to scripts and special features, checkout, and extension stores are the main Plus features we're taking advantage of with Plus. We've been users of Shopify Plus for a long time, and it makes sense for our use-case.

Pros and Cons

Pros

Lower payment processing fees
Expansion stores
Exclusive features

Cons

Support quality has declined in the last few years
Fewer "unique" features that aren't available on lower plans

Return on Investment

Helped us develop new channels through expansion stores

Alternatives Considered

Shopify and Adobe Commerce (Magento Commerce)

Shopify Plus is the best choice for DTC-oriented brands, especially if you are a leaner team and want more hands-on customization vs relying on an agency to manage your website backend.

Key Insights

Do you think Shopify Plus delivers good value for the price?

Yes

Are you happy with Shopify Plus's feature set?

Yes

Did Shopify Plus live up to sales and marketing promises?

Yes

Did implementation of Shopify Plus go as expected?

Yes

Would you buy Shopify Plus again?

Yes

Other Software Used

Klaviyo, ShipStation, Airtable

Likelihood to Recommend

If you are approaching $1M in annual sales, Shopify Plus makes sense for the discount on processing fees alone. If you could also take advantage of the expansion stores, or need some specific features like B2B when it would make sense.
For smaller brands, or if you're just starting out with Shopify, in my opinion it's probably overkill -- save your money and consider it when your revenue is higher.

Shopify Plus Feature Ratings

Comments

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