Overall Satisfaction with SAP Analytics Cloud
We used SAP Analytics Cloud to extract valuable information from SAP S/4HANA and combine it with information from other resources. That gave our client a better understanding of the operational and financial perspectives of his company during the ERP implementation.
- Intelligent data Analysis
- Display reports and scorecards
- Integrate with SAP HANA
- Integration with 3rd party systems
- Report formatting
- Mobile display
- Better data processing
- Faster reporting
- Better business Analysis
Do you think SAP Analytics Cloud delivers good value for the price?
Yes
Are you happy with SAP Analytics Cloud's feature set?
Yes
Did SAP Analytics Cloud live up to sales and marketing promises?
Yes
Did implementation of SAP Analytics Cloud go as expected?
Yes
Would you buy SAP Analytics Cloud again?
Yes
SAP Analytics Cloud Feature Ratings
Using SAP Analytics Cloud
30 - Sales anda Customer Expererience
4 - The only thing you need to understand is the basics of data analytics i.e. ETL, Data modelling and Data visualisation.
- Predictive Analytics for Sales performance
- Financial and Operations Planning
- Financial Reporting
- Online decision-making tool for the Board of Directors
- Analysis of sales performance
- High quiality and value reporting
- Present live information directly from SAC to the Board of Directors
- Allow users to develop their own reports without templates
- Connect SAC to historic data via Excel spreadsheets.
Evaluating SAP Analytics Cloud and Competitors
Yes - We replace the use of MS Excel for reporting purposes.
- Product Features
- Product Usability
We are SAP S/4HANA customers and we believed that the best Analytics software to exploit all data stored in our ERP was SAC, due to the natural and seamless integration between boyh solutions.
I wouldn't change our selection process. We were focused on buying the best Analytics tool that could connect to our ERP effortlessly.
SAP Analytics Cloud Implementation
- Third-party professional services
Datec LATAM (SAP local Partner)
Yes - The implementation followed the ACTIVATE Methodology, so it was divided in 4 stages: Preprare, Explore, Realize, Run. In Prepare we gathered the project team and delegated responsabilities. In Explore we designed how the solutions was going to work and interact with other systems. We design the reports focusing on the Business user's needs. In Realize the Partner configured the solution and than we tested the results, and than we wen up to the Run phase where we put the solution in production
Change management was a minor issue with the implementation - Training was the biggest issue. Business users where used to work with SAP S/4HANA anda the data collected by SAC was easy for them to use anda work with. Nontheless, many were used to download the ERP information to MS Excel spreadsheets to develop theri reports and were struggling to undestand and use the new solution. Perhaps it would've been better to integrate the Business Users early in the project for them to get to know the solutions better
- Time management
- Trainning
SAP Analytics Cloud Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Immediate help available Support understands my problem Quick Initial Response | None |
We didn't need to buy premium support because of the nature of the service it self. Being a Cloud solution, SAP provides full support to SAC with the standard suscription. It is also a very simple solution to manage and learn. There's plenty of free training resources: videos, documentation, manuals, etc .
There was no need for any exceptional support yet. The solutions works smoothly, and if there's any issue during its usage, it is mostly because of our data errors or lack of technical knowledge. The time we needed support from SAP, it was because of issues regarding connections to the platform. Those problems were rapidly resolved.
Using SAP Analytics Cloud
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Report development (histories)
- Smart Discovery Capability
- Digital Boardroom
- Data Set modelling
- Integration with third party solutions
- Static reports formatting
Yes - The mobile solution is very smooth to use. It provides you with the basic functions to navigate through Histories and Reports. It doesn't give you many tools to edit o work with reports and dashboards, but knowing that the main target are business users, those capabilities are not a 100% indispensable