Integration of the platform was key!
Updated July 28, 2020
Integration of the platform was key!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with ON24
Whole organization. Internal training, client seminars, on-demand library as a complementary value add for our clients to obtain their professional credits.
- On demand
- Registration
- Custom branding options
- Not having to mirror the presenter and advance the slides.
Currently working on our integration with Kentico and Onepalce (Salesforce).
- To early to identify.
- Track registration and attendance
- Identify and track top-engaged accounts
yes. The platform has made the transition seamless from in-person seminars to online webinars
On-demand library and integration with our CRM and email platform are what set it apart.
ON24 Feature Ratings
ON24 and Communications During a Pandemic
- Lead generation
Using ON24
5 - Marketing, Events, A/V, Professional Development, Client Development
1 - Marketing, A/V
- Provide Client Insights
- Client Updates
- On-demand library
- Internal Traning
- Practice Group Training
Evaluating ON24 and Competitors
Yes - GoTo Webinar.
- Product Features
- Product Usability
- Analyst Reports
Product features provided further brand visability + the ability to link off to speakers bios, resources and additional CTAs
ON24 Implementation
- Implemented in-house
Change management was a big part of the implementation and was well-handled
- did not recieve proper training from ON24
ON24 Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
2 days of traning were key!
Using ON24
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Well integrated Quick to learn Convenient Feel confident using Familiar | None |
- setting up a function
- updating the console
- multi registration
- editing
- deleting test events/ recordings from your account
Yes - I have to admit I have not very familiar as it was just updated