ON24 for Scientific Webinars
Overall Satisfaction with ON24
On24 is being used as the platform for our webinar program, where companies sponsor webinars, and we market them to our audience of interested scientists / chemists. We also have used it for in-house webinars, and are planning on expanding the use of the product to include its self service module.
Pros
- Customer Service
- Intuitive Platform
- Video / Audio Quality
Cons
- Better rep to customer ratio is needed I think
- Integration with marketing automation which leads to close looped reporting.
- Brighttalk,Intercall
Intercall was awful, they invoiced us wrong multiple times, their platform was not as robust and they were rude to our clients.
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