Jotform that GOAT for you to win quick digital transformation
September 18, 2023

Jotform that GOAT for you to win quick digital transformation

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jotform

we use Jotform for Performance Management Form, Approval Workflow for Purchase Order

Pros

  • Quick create form
  • store data with instant
  • easy to design

Cons

  • can mapping the List box with some master that connect to some database (sheet)
  • can have comparison sheet with one form an another form results
  • with smallest cost can get more effectivenes and productivity
we see Jotform more user friendly to use and much more easier to understand and communicate with users

Do you think Jotform delivers good value for the price?

Yes

Are you happy with Jotform's feature set?

Yes

Did Jotform live up to sales and marketing promises?

Yes

Did implementation of Jotform go as expected?

Yes

Would you buy Jotform again?

Yes

great capabilities and easiest way to achieve quick win
great support

Jotform Feature Ratings

8.7
Survey templates
9
Themes
7
Custom logo/branding
10
8.0
Changes to live survey
8
Question design help
7
Multiple question types
9
7.0
Survey logic flexibility
7
8.0
Response tracking
9
Data export
8
Standard reports
6
Custom reports
9
Analytics
8
Survey Integrations ()
Not Rated
Survey Automation ()
Not Rated
6.0
Vendor-offered crowdsourcing
6
Respondent restrictions
6
7.0
Access controls
6
Compliance
8

Using Jotform

100 - operation, finance
1 - information systems
  • purchasing
  • finance control
  • gathering data
  • use Jotform for gathering performance indicator
  • for employee engagement survey
  • for exit interview
keep using it for improvement system design

Evaluating Jotform and Competitors

Jotform Implementation

the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
  • Implemented in-house
Change management was a major issue with the implementation
  • resistance of the old ways
  • the people that not willing to learn new things

Jotform Support

ProsCons
Quick Resolution
Knowledgeable team
Kept well informed
Immediate help available
Support cares about my success
None
still don't, need to calculate or the benefit and cost
Yes - great statisfy
give us option for the enterprise version
but unfortunate we not able have the demo version , atleast trial it for 1 month

Using Jotform

ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Feel confident using
Cumbersome
  • workflow approval
  • form design
  • integration with ZOOM
Yes, but I don't use it

Comments

  • Elton Cris | TrustRadius Reviewer
    Elton Cris
    commented 9 months ago
    Hi there! Thanks for your positive review of Jotform! It's great to know that you find our platform user-friendly, and cost-effective and that it meets your expectations. About the mentioned issues, we're here to help. If you ever encounter any issues or have any suggestions, please don't hesitate to contact us with the details of the issues through our Contact Us page at https://www.jotform.com/contact/. We'd love to work with you to ensure your experience remains top-notch. Your input is valuable in helping us continually improve. Thanks for choosing Jotform!

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