Item: Jotform
Rating: 9
Author: Verified User

Overall Satisfaction with Jotform

Use Cases and Deployment Scope

We use jotform in order for our clients to fill out a trip request form, which we then use to send automated emails in order to help our guests plan their desired trip. We have jotform as a plugin in our website and it has been extremely helpful in gathering our guests data.

Pros and Cons

Pros

Easy Website integration
Straight forward automated emails
Easy user interface

Cons

More options on conditional logic

Return on Investment

more inquiries
faster data management
easier to access data

Key Insights

Do you think Jotform delivers good value for the price?

Not sure

Are you happy with Jotform's feature set?

Yes

Did Jotform live up to sales and marketing promises?

Yes

Did implementation of Jotform go as expected?

Yes

Would you buy Jotform again?

Yes

Usability

Jotform is fairly straightforward to use and any questions I had I was able to quickly resolve by a quick google which redirected me to their forum. Very easy to integrate to a website as well and any data in which you would like to collect is very easily accessible.

Support Rating

I have never contacted support for this product.

Likelihood to Recommend

From my experience if you have a website and are looking for a form in which you want to gather small amounts of user data in a fast and easy way, jotform is the way to go. I haven't run into any issues with the form that I have been using for said purpose and would highly recommend.

Jotform Feature Ratings

Comments

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Elton Cris
commented a year ago
Hi there! We greatly appreciate your detailed review of your experience with our platform. It's wonderful to hear that our platform has been a valuable tool for your business. Your feedback provides valuable insights for us and potential users. About the conditional logic, we would love to hear the specifics so we can get a better idea and work on a solution for you. Feel free to reach out to us if you have any questions or suggestions through our Support Contact Page at https://www.jotform.com/contact/. We'll be happy to help and ensure your continued positive experience with Jotform.

Jotform Review!