Helpful CRM tool with the ability to do so much more!
May 26, 2024

Helpful CRM tool with the ability to do so much more!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceipal ATS

I use Ceipal ATS as a CRM tool. It's a one-stop shop to view all my clients, open requirements, interviews, and candidate data. I also have access into other client's data if I ever need to reference it. I add notes and other important program documents to my client pages so the entire team has access for reference. Interviews are scheduled in Ceipal ATS, and an interview invite email is then shared with the team. It helps our recruiters stay on track, and understand those candidates who have already been contacted. I also utilize Ceipal ATS to understand if we're currently working with a particular client. If we are, I have access to all current, and former workers. I then have more insight into the client, and can tailor my approach when I reach out to them.

Pros

  • Once we are able to utilize all the functionality in Ceipal ATS, we will be able to have a quick snapshot of each of our programs to see daily and future interviews, and other tasks.
  • The dashboard is easy to read. Again, once we can utilize all the functionality in Ceipal ATS, it will be super helpful to see a quick snapshot overview of my programs.

Cons

  • Most of the functionality is missing. Ceipal ATS will be great to use once we're able to utilizing all the different options to manage our programs.
  • I think it should be made easier to grant access to a client. There seems to always be issues there.
  • The ability to see if a candidate is a duplicate
  • The ease of scheduling an interview
  • Organization amongst the different teams
I am not a recruiter so I don't use Ceipal ATS for that, but I can say since utilizing the tool, my recruitment team has grown some accounts exponentially from 0 headcount to 20+. Our recruiters use Ceipal ATS on a daily basis. I more so use it as a CRM for my programs I support.
I wouldn't know. This would be a question for my development team.
I think once the functionality is completely up and running, the UI aspect will increase. Until then, I only utilize Ceipal as a CRM. I know my Development is constantly make corrections so we can utilize the tool better.
I like Ceipal ATS much better than Salesforce. I haven't used Salesforce in years, but I enjoy using Ceipal ATS much better. I think Ceipal ATS has the ability to outperform Salesforce.

Do you think Ceipal ATS delivers good value for the price?

Yes

Are you happy with Ceipal ATS's feature set?

Yes

Did Ceipal ATS live up to sales and marketing promises?

Yes

Did implementation of Ceipal ATS go as expected?

I wasn't involved with the implementation phase

Would you buy Ceipal ATS again?

Yes

It's well suited in the client page where you can see all your open requests, how many candidates are submitted, how many have been selected to interview, etc. I wish it was easier to pull reports out of Ceipal ATS. Ceipal ATS holds more information than some of our VMS tools, so it would be really helpful to easily pull reports out of Ceipal ATS. It seems like a confusing process.

Ceipal ATS Feature Ratings

Job Requisition Management
9
Job Search Site Posting
9
Resume Management
9
Duplicate Candidate Prevention
9
Candidate Search
9
Applicant Tracking
9
Collaboration
7
Task Creation and Delegation
6
User Permissions
7
Notifications and Alerts
7
Reporting
4

Comments

More Reviews of Ceipal ATS