Overview
What is ServiceNow Now Platform?
The ServiceNow Now Platform is a digital workflow building and extension tool for ServiceNow featuring a number of low-code / no code tools.
TrustRadius Insights
ServiceNow Now Platform - a Powerful too to implement, develop, or customize any application
ServiceNow Platform review - from an admin, developer and user
Complete solution for IT service management
The ticket management tool that every support team needs
ServiceNow Now a product to manage your digital workflows
ServiceNow tool
ServiceNow for All
ServiceNow Now Platform - complete solution for Change, Asset & Incident Management
ServiceNow Platform Review
ServiceNow -Pretty good CRM tool
A Well rounded Product
Best choice if you are looking for a ITSM web platform
Service Now - Made IT infrastructure access easy
Fantastic ITSM tool! Falls short on empathy for individual needs.
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Reviewer Pros & Cons
Pricing
What is ServiceNow Now Platform?
The ServiceNow Now Platform is a digital workflow building and extension tool for ServiceNow featuring a number of low-code / no code tools.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
- FAQs
What is ServiceNow Now Platform?
- Flow Designer, a codeless, natural language design tool for building workflows
- IntegrationHub tool for connecting devices and apps
- Mobile Studio (based on the company's 2017 acquisition of SkyGiraffe, a mobile app development focused startup whose low-code tools are now integrated into the Now Platform)
- Agent Intelligence machine learning task automator
- Virtual Agent, a tool for building intelligent chatbots and virtual agents.
ServiceNow Now Platform Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(119)Community Insights
- Business Problems Solved
ServiceNow is a versatile and powerful tool that is used by organizations worldwide to manage various aspects of their operations. One of the key use cases of ServiceNow is as an internal ITSM tool. Users rely on ServiceNow to efficiently resolve day-to-day requests and incidents from employees across the organization. With its global ticketing system, ServiceNow enables users to easily track work and generate instant reports, providing valuable insights into their operational performance. The Performance Analytics feature has been particularly helpful in streamlining reporting processes and facilitating accurate forecasting.
Another important use case of ServiceNow is its compatibility with other third-party tools. This seamless integration allows users to leverage additional functionalities and enhance their workflow efficiency. Additionally, ServiceNow offers a virtual bot that can complete various functions within the system, further automating processes and improving productivity.
ServiceNow is highly regarded for its intuitive interface, making it easy to set up and use. Users appreciate the customizable dashboards that provide them with relevant information at a glance, saving time and effort. Managing tickets has become less strenuous compared to previous solutions, as ServiceNow offers a straightforward system for tracking and resolving incidents, problems, changes, releases, configuration management, and service requests.
Beyond ITSM, ServiceNow finds applications in various departments across organizations. It serves as a comprehensive platform for managing different departments such as HR, Facilities, Procurement, Legal, and Finance. Through customized workflows, it facilitates record-keeping and ensures smooth change management processes. Moreover, ServiceNow supports sales operations and consulting cycles by helping with incident tracking, requests, problem management, and approval workflows.
Overall, ServiceNow proves to be a reliable and efficient solution for organizations seeking streamlined ticketing systems, comprehensive issue tracking management, and seamless integration capabilities. Its extensive functionalities cater to a range of departments while maintaining ease of use for all users.
Attribute Ratings
Reviews
(1-20 of 20)Level Up With ServiceNow Now Platform!
Complete solution for IT service management
The ticket management tool that every support team needs
ServiceNow tool
ServiceNow for All
ServiceNow Platform Review
ServiceNow -Pretty good CRM tool
A Well rounded Product
Best choice if you are looking for a ITSM web platform
Service Now - Made IT infrastructure access easy
Service Now Review
ServiceNow - Flexi ticketing tool
Also find it helpful in change management. Problem management is an added feature in ServiceNow. It had helped in repetitive type of incidents reduction. Replaces using multiple apps for tickets,KBs, change and problems as well