Overview
What is Guideline?
Guideline headquartered in San Mateo offers a cloud-based 401k management software for businesses priced on a per employee basis.
Guideline Review from a Senior Staff Researcher Point of view
It is not easy to have visibility on the total retirement savings that each …
Disastrous account closure process with a broken product & terrible customer support that cost us thousands of dollars
TrustRadius Insights
Guideline Can Guide Your Company in the Right Direction as to Employee Retirement
Guideline is a simple and effective benefit solution
Guideline is a great choice for startups!
Not recommended at all - Terrible customer service
Jordan's Guideline Review
Very complete and low costs 401K option for fast growing SMBs
Guideline - Time saver with a friendly interface
Great 401(k) solution for startups and small businesses
Reviewer Pros & Cons
Pricing
What is Guideline?
Guideline headquartered in San Mateo offers a cloud-based 401k management software for businesses priced on a per employee basis.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
10 people also want pricing
Alternatives Pricing
What is Human Interest?
Human Interest headquartered in San Francisco offers their cloud-based 401k administation platform for employers featuring flexible plan design and a dedicated account manager.
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Guideline?
Guideline Features
401(k) Features
- Supported: Administration and Recordkeeping
- Supported: Payroll Integration
- Supported: Compliance Maintenance
- Supported: Plan Flexibility
- Supported: Filings and Disclosures
- Supported: Ease of Enrollment
Guideline Competitors
Guideline Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(25)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Guideline serves as a valuable retirement program solution for businesses looking to offer comprehensive benefits to their full-time employees. Users appreciate the range of low-cost index ETF funds available through Guideline for their 401K options, providing a diverse range of investment opportunities. The super easy-to-use interface has been specifically mentioned by users, making it simple and efficient for employees to enroll and manage their retirement savings. The real-time calculation of contribution limits is also highly valued, providing peace of mind when making changes to contributions. Guideline's seamless integration with Gusto payroll further enhances its convenience, streamlining the administrative process for employers. The continuous safe harbor analysis offered by Guideline is also appreciated by administrators, helping them meet compliance requirements effortlessly. With Guideline as the company-wide 401K platform, businesses can eliminate the manual aspects of maintaining and processing employee retirement contributions, freeing up time for the executive team. Additionally, Guideline's quarterly reports allow users to track the progress of their portfolio and fine-tune their long-term financial strategy. The responsive support team provides timely assistance through email and phone, ensuring a seamless experience for customers. Overall, Guideline's user-friendly features, cost-effectiveness, and comprehensive services make it an efficient tool for businesses of all sizes.
Low-cost investment options: Several users have mentioned that Guideline offers low-cost investment options, which has been a positive aspect for them. They appreciate the affordability of the platform and feel that it allows them to invest their money without incurring high fees or expenses.
Excellent customer support: Reviewers have consistently praised Guideline's customer support, noting their commitment to helping users. The prompt and helpful assistance provided by the support team has contributed to a positive experience for many customers.
Easy-to-use interface: Many users have found Guideline's software to be easy to use and navigate. They appreciate its intuitive design, visually appealing interface, and user-friendly features. The seamless integration with payroll vendors also adds convenience for users.
Terrible Customer Service and Lack of Investment Options: Users have expressed dissatisfaction with Guideline's customer service, noting a lack of investment options. Some users have stated that the customer service provided by Guideline has been subpar, while others have mentioned that there are limited investment options available.
Lack of Integration and Synchronization Frequency: Some users have found the integration and synchronization feature of Guideline to be lacking in terms of frequency. They feel that the synchronization only occurring once per day is not sufficient and suggest that it should be more frequent for real-time updates.
Limited Customization and Absence of Mobile App: The simplicity of Guideline has been criticized by some users who feel it lacks customization options, which may be problematic for businesses with more sophisticated plans. Additionally, the absence of a mobile app for tracking progress on devices like phones and iPads has been seen as a drawback by users who believe having this feature would enhance ease of use.
Based on user reviews, here are the most common recommendations for Guideline:
-
Guideline is highly recommended for small nonprofits as a good solution for retirement benefits. Users have found it to be an efficient and cost-effective option.
-
Businesses that use Gusto are advised to consider Guideline for their 401(k) plan administration. Users have found it to be a compatible and seamless integration with Gusto.
-
Many users recommend Guideline for businesses seeking easy 401(k) plan administration. They appreciate its user-friendly interface and hassle-free management of retirement benefits.
Attribute Ratings
Reviews
(1-3 of 3)In my opinion, Awful customer service — couldn’t transfer my money for over 1 month
- Good online platform
- Customer service
- Administration and Recordkeeping
- 10%1.0
- Payroll Integration
- N/AN/A
- Compliance Maintenance
- N/AN/A
- Plan Flexibility
- N/AN/A
- Filings and Disclosures
- N/AN/A
- Ease of Enrollment
- 90%9.0
Very complete and low costs 401K option for fast growing SMBs
- Low costs investment options
- Excellent customer support
- Easy to use integrations and user experience
- None to suggest
- Low costs investment options
- Very intuitive user portal with robust functionality and documentation on issues
- Allows us to attract top talent that want complete options for retirement saving
- Incredibly low administrative overhead
- Price
- Product Features
- Product Usability
Great 401(k) solution for startups and small businesses
- Integration with the payroll system.
- Handles all of the regulatory requirements for 401(k) like top heavy testing.
- For a small business with very minimal 401(k) needs, Guideline is sufficient for us. If you have a more sophisticated plan, you may run into some limitations.
- Expanding benefits to include 401(k) has been a helpful tool to compete in recruiting talent.
- There's very little administrative burden on our accounting staff