Overview
What is GoDaddy?
GoDaddy Web Hosting provides users with storage, email addresses, and unlimited bandwith.
GoDaddy Is The Standard
GoDaddy - a quick review on website hosting and managing
TrustRadius Insights
Godaddy is the best web service provider there is
GoDaddy user for the last 15 years
Good Value for the Money
Great customer service. Highly recommend!
Website Hosting, Building, and Maintaining
GoDaddy is the One-Stop Shop
GoDaddy offers value for your money in some areas, but watch out in others!
Decent for Domain Registration but Reconsider Hosting
GoDaddy Offers Great Customer Service And Value
GoDaddy is my Go-To website to build websites for my clients & other products
Once the leader in the market, now just along for the ride.
Don't get stuck here like I did
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Reviewer Pros & Cons
Pricing
Basic
as low as $6.99
Basic
as low as $10.49
Premium
as low as $13.49
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $9.99 per month
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is GoDaddy?
GoDaddy Competitors
GoDaddy Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(188)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users rely on GoDaddy for various use cases, including building and hosting websites and blogs to provide information to clients and customers. It is also used as a launch platform for book and CD sales, as well as for gaining donations and selling concert tickets. GoDaddy is chosen by users for its reputation, wide support, and affordability. Users appreciate the ease and quickness of buying domains and hosting services from GoDaddy. It is also trusted for domain purchases and hosting across multiple organizations.
GoDaddy is essential for small businesses, providing necessary website hosting services. It is relied upon for web development, hosting, and purchasing domains for personal business and clients. Users find GoDaddy simple to use, with privacy options and helpful support. It is also used to manage domains for clients' websites and connect them to various services. The convenience of having all domains in one place and the helpfulness of GoDaddy's customer service are appreciated by users.
GoDaddy is crucial for the functionality of WordPress sites and is considered a cost-effective option. Users value it for its all-in-one solution, allowing them to quickly set up a web presence. GoDaddy's customer service is exceptional, making the process of setting up websites simple and painless according to users. They have positive experiences with their customer service, finding them cordial, helpful, and knowledgeable.
Customers use GoDaddy to purchase domain names and web hosting. They rely on it for domain name registration and management as well as brainstorming domain ideas. Organizations use GoDaddy to purchase domains, direct nameservers, and quickly check domain availability. It is also found helpful for making domain purchases, hosting email accounts, and managing a list of domains by users.
GoDaddy Pro allows for full control over hosting plans and domains, facilitating development work. Users have found it helpful for hosting email accounts both in workplaces and non-profit organizations. Customers also use GoDaddy to host their WordPress sites for easy access to services. Overall, users appreciate the affordability, ease of use, and diverse range of features provided by GoDaddy.
User-Friendly Platform: Many users have found GoDaddy's platform to be user-friendly and intuitive, catering to users with varying levels of technical expertise. This positive sentiment is shared by a significant number of reviewers who appreciate the ease of searching for available domains and the convenience of having all their online needs in one place.
Responsive Customer Support: Users highly appreciate GoDaddy's customer support, with many mentioning that it is great and responsive. Reviewers have praised the knowledgeable staff who provide helpful guidance and support. This positive feedback highlights the importance of reliable customer service in ensuring a smooth experience for GoDaddy users.
Competitive Pricing Options: A common positive aspect mentioned by users is GoDaddy's competitive pricing options. Many reviewers consider their prices to be affordable, making it an attractive choice for individuals or businesses looking for domain registration, hosting, and other online services. The availability of $0.99 .com domains is specifically highlighted as a favorable aspect by some users.
Inconsistent Customer Service: Users have experienced inconsistent customer service, with different agents providing conflicting information. Some users have expressed frustration with reaching customer service segments, particularly the 'WordPress Service Reps' who were marked as offline for more than a week.
Confusing Pricing Packages: Users find the pricing packages to be confusing and feel that GoDaddy charges for services that other platforms provide in their basic packages. Many users consider the pricing higher compared to other web design platforms and find the emails to be costly.
Slow Servers and Page Load Times: Users complain about extremely slow servers and laughable page load times. They criticize the poor quality of hosting services, including sluggish speed and a terrible interface.
Users commonly recommend GoDaddy for the following reasons: affordable web hosting and domain registration, quality services and customer support, and an easy-to-use interface and website creation tools. Many users appreciate GoDaddy's great deals and competitive prices on web hosting and domain names. They also praise the solid hosting and server platform provided by GoDaddy, along with its reliable customer support. Users find GoDaddy's user-friendly interface convenient for creating simple websites without much technical knowledge. Overall, users commonly recommend GoDaddy for its affordability, quality services, customer support, and user-friendly interface.
Attribute Ratings
- 10Likelihood to Renew2 ratings
- 10Availability1 rating
- 10Performance1 rating
- 10Usability3 ratings
- 10Support Rating9 ratings
- 10Implementation Rating1 rating
- 10Configurability1 rating
- 10Product Scalability1 rating
- 10Ease of integration1 rating
- 10Vendor pre-sale1 rating
- 10Vendor post-sale1 rating
- 10Professional Services1 rating
- 10Contract Terms and Pricing Model1 rating
Reviews
(1-25 of 58)GoDaddy is the best, safest and most secure!
- Domain Registration
- Web Hosting
- Web Building
- DNS Hosting
- Need better templates for web building
- Stop changing the layout on the pages
- Offer cryptocurrency payments
GoDaddy Is The Standard
- Securing a domain
- Makes it easy to find available domains
- Dashboard and account features are easy to understand
- Partnering with a website building platform, like squarespace, so that you can buy the domain & build the site within the same platform.
- Domain Searching
- Domain Registration
- Hosting of domains
- Customer Service (after sales)
- Ease of merging accounts
- explanation of services billed - some line items are unclear of what they are and when you try to research it, there is nothing explaining what the reoccurring charge is. Have to contact customer service to get the explanation.
Godaddy is the best web service provider there is
- Domain name purchase
- Hosting purchase
- website builder
- The prices can be better
- Constant phone calls is annoying too
Their backend is a bit confusing sometimes for a new user, it takes time getting used to it .
GoDaddy user for the last 15 years
- hosting domain names
- hosting domain email services
- basic webhosting services
- The interface for domain DNS services is old and not convenient.
- The interface for hosting donain email services is old and not convenient.
- Relatively high price for domain renewals/purchases.
Good Value for the Money
- Hosting at inexpensive rates.
- Reliability.
- Integration with existing platforms.
- http to https conversion.
- Simply conversion a bit.
Great customer service. Highly recommend!
- Hosting
- Customer service
- Affordabiliy
- Guidance
- Support
- Keep low fees after initial promotions.
- Offer discounts to current subscribers.
- Offer free web hosting change.
- Update website automatically when new services available.
Website Hosting, Building, and Maintaining
- Website Designs.
- Email Hosting.
- Tracking Contact Us Forms.
- Video.
- Adjusting single font boxes.
- Adjusting picture sizes.
- Social media post and email campaign scheduling.
GoDaddy is the One-Stop Shop
- Website templates look great.
- Website easy to update.
- Easy to share new posts.
- Sometimes the sites get a little glitchy.
- I wish they offered a way to embed Amazon Associates code into blog posts.
- I wish the layouts were easier to navigate. After more than 100 entries, it's laborious to scroll.
- Reasonable prices.
- Fast support.
- Easy to use interface.
- Free who.is privacy.
- Free webpage.
- Stop selling basic SSL certificates or at least reduce their prices.
- Support LetsEncrypt instead.
- Lower their annual renewal domain prices, there are cheaper options out there.
Decent for Domain Registration but Reconsider Hosting
- Easy to register domains
- Good at upselling products and add-ons
- Very good at advertising
- Poor implementation of cPanel interface
- Complicated SSL Manangement
- Admin/Support intervention required for many tasks
GoDaddy Offers Great Customer Service And Value
- Easy User Interface.
- Responsive Customer Service.
- New Product Discounts.
- Some Customer Service Reps are inexperienced.
- Renewal prices can be expensive.
- Registering a domain - I've found their site to be the easiest to navigate
- Website builder - their website builder is user friendly
- Email hosting - easy to set up and use, wether in an email app or online email.
- Wordpress hosting - I have multiple wordpress sites I use under one account
- Their customer service is always very helpful and easy to contact.
- They did change their website builder - I liked the old version better, it was easier to use. The new one has a steeper learning curve. And when building sites for other people, it takes longer since they changed things.
- I wish they gave more space with the emails you get with your domains. I'm constantly having to delete emails because my inbox is full.
Once the leader in the market, now just along for the ride.
- Ease of searching available domains
- You go to purchase one thing and they sneak multiple things into the cart that you don't need
- The price is great for a year, then it triples on renewal
- If you call support, you are faced with talking to a computer for 10 minutes before getting a human
Don't get stuck here like I did
- To be quite honest, not much.
- Zone file editing is relatively user-friendly.
- Bulk transfer tool is nice to have.
- Support agents are woefully undertrained, even in knowledge of their own products.
- Support agents will always try to upsell you, even when you're dealing with an urgent, high-impact issue.
- There's no guarantee of uptime, and there will often be gaps in service as part of normal procedures.
Horrible Company- Stay Away!
- Nothing.
- Negligence.
- Dont Take Responsability.
- Customer Services.
- Resolve problems.
- Fix things that they broke.
Great Tool for Managing Multiple Domains
- Organizes multiple domains
- Simple Interface
- Customer Service
- Website Designer
- Clear renewals/Calendar Feature
- Integrations with website design sites
Suits Small and Medium enterprises well
- Allows Linux, Windows hosting
- Hosts unlimited Websites
- Helps to improve the deliverability of email campaigns
- Has its own state-of-the-art Website builder platform
- Ready-to-launch websites templates
- Frequent offers and discounts
- Provides top-notch Customer Support
- Limited Live chat support
- Some offers are expensive for short term
- Lac of good tutorials
GoDaddy for Domains
- Domain name registry
- WordPress hosting
- Communication with users/buyers
- Plug-ins
Well Priced
- Keeps domains all in one place
- Well priced domains
- Decent customer service
- Renewals could be more straight forward
- Website hosting features are lacking which is why we don't use them for hosting
Come Daddy
The cost-value ratio of GoDaddy seemed to be the best at the time we chose it and it still is a strong competitor. We need hosting, so it's a must.
- Cost is very favorable.
- Easy to use.
- A lot of undefined (HTML 500) errors occur.
- Some intermediate level WordPress plugins can wreck an entire site.
- Lately, entire sites crash and are partially responsive - making work impossible.
Also, SO UNRELIABLE.
GoDaddy Is Solid, Reliable & Delivers What It Promises!
- Easy to use and inexpensive to set up.
- Customer service is exceptional.
- Reliable with fast loading times.
- GoDaddy's back end server is a bit complicated.
- First time users get great discounts, but price increases significantly after first year.
- If you lose your website, they charge a high restoration fee.
Waste of time and resources
Good value for money.
- Website builder is easy to use and has a lot of features.
- Website builders is easy to make edits with quickly and publishes almost instantly for updates.
- Customer service is pretty good. Responded quickly any time I had a challenge.
- Pro makes it easier to assist clients without having to log in as them. Also allows me to upgrade/make changes to packages if needed.
- Website builder does have restraints on fonts, colors, layouts. Sometimes you have to get creative to make things work.
- Banners can be tricky on Website builder as there are background requirements that aren't shown that can add a lot of blank space to your photos/artwork.
An adequate place for web hosting
- The UI is nice.
- The site editing tools are good.
- I've had login issues repeatedly.
- Not a huge fan of certain aspects of billing.