Item: GoDaddy
Rating: 7
Author: Kyle Bergeron

Overall Satisfaction with GoDaddy

Use Cases and Deployment Scope

We use GoDaddy to host our website and manage our domains. Since this is a one-stop-shop, it makes it easy to manage and handle our domains and DNS entries.

Pros and Cons

Pros

Domain Searching
Domain Registration
Hosting of domains
Customer Service (after sales)

Cons

Ease of merging accounts
explanation of services billed - some line items are unclear of what they are and when you try to research it, there is nothing explaining what the reoccurring charge is. Have to contact customer service to get the explanation.

Return on Investment

Pro - We have our website up and running quickly and able to make changes quickly.
Con - We have had to reach out and get explanations on billing items as they are unclear as to what is actually being billed.
Pro - consolidated billing - once we learned we could consolidate all the accounts under one master account with the help of customer service, it made managing billing way easier and efficient.

Alternatives Considered

We haven't really considered any others. GoDaddy has been our go to for hosting and domain registration needs.

Key Insights

Do you think GoDaddy delivers good value for the price?

Yes

Are you happy with GoDaddy's feature set?

Yes

Did GoDaddy live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of GoDaddy go as expected?

Yes

Would you buy GoDaddy again?

Yes

While the customer service is great once you get them on the phone, in my opinion, this is a company that is out to make as much money as possible. So, in my experience, they will add on items or try to upsell at ever given opportunity. So unless you know what you are getting into or ask the right questions, you might get hit with charges you weren't expecting.

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GoDaddy - a quick review on website hosting and managing

Software Version

Modules Used