Overview
What is Commun.it?
Commun.it is a social media management solution built around features such as analytics, automated insights through campaigns, and influencer marketing.
Actionable information for multiple social media accounts
Commun.It - worth a trial!
Commun.it Free Version is Great - Beware the Emails!
Community management for pros
I've been using the product on and off for quite a few years. In the past 4 months, it has improved dramatically. I am using the product …
Commun.it - useful engagement features not worth aggressively spammy tactics
Popular Features
- Twitter (5)9.898%
- Content marketing (5)9.797%
- Filtering out noise/spam (5)7.070%
- Lead generation (5)4.949%
Pricing
What is Commun.it?
Commun.it is a social media management solution built around features such as analytics, automated insights through campaigns, and influencer marketing.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
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Product Demos
Commun.it : The ONLY Twitter Management Tool You Need!
Features
Listening/monitoring
Using complex keyword searches to surface insights from social media conversations.
- 6.9Boolean keyword searches(2) Ratings
Users can build complex keyword searches to surface and analyze the right set of social media conversations.
- 7Filtering out noise/spam(5) Ratings
Users can filter out irrelevant search results through excluded keyword terms and other measures.
- 5.4Sentiment analysis(4) Ratings
The tool offers natural language processing to automatically assign positive, negative or neutral sentiment to each post. Users often have the ability to manually change the sentiment.
- 5Broad channel coverage(4) Ratings
The tool monitors multiple social channels, as well as blogs, forums, news sites and other websites.
Publishing
Scheduling posts to various social media channels and profiles from one interface.
- 8.8Content planning and scheduling(4) Ratings
Users can easily plan content and schedule posts to various social media channels and profiles from one interface.
- 6.3Audience targeting(4) Ratings
Users can target posts to audience members based on geolocation and other demographics.
- 4Content optimization(4) Ratings
The tool can suggest content, as well as the best days and times for content publication and customer engagement.
- 3.4Workflow management(4) Ratings
Users can share assets through asset libraries, assign tasks, and approve or edits posts through the tool’s interface.
Engagement
Engaging with customers and responding to comments and inquiries via social media channels.
- 7.2Automated routing and prioritization(4) Ratings
Users can set up rules so that the tool automatically prioritizes mentions and routes them to the appropriate individual or team for response.
- 7.2Customer interaction histories(4) Ratings
Users can view the entire customer conversation history when responding to a mention.
- 6.3Bulk actions(3) Ratings
Users can streamline workflow by taking bulk actions on multiple posts at once, such as archiving mentions, assigning tasks, or labeling sentiment.
Marketing
Using the software to increase customer engagement and grow customer base via social media channels.
- 4.9Lead generation(5) Ratings
Users can discover and engage with new prospects, based on certain parameters.
- 9.7Content marketing(5) Ratings
Users can discover content from social media conversations and leverage it in marketing materials.
- 2.3Paid media management(2) Ratings
Users can manage and optimize paid social media posts across different channels.
- 6.1Campaigns and promotions(4) Ratings
Users can create campaigns on social media channels, such as contests, sweepstakes, apps, tabs and quizzes.
Channel coverage/integration
Effective integration with social media networks, including the ability to monitor, publish and respond.
- 9.8Twitter(5) Ratings
The software allows users to monitor, publish and respond via Twitter.
- 7Facebook(4) Ratings
The software allows users to monitor, publish and respond via Facebook.
- 6.9LinkedIn(2) Ratings
The software allows users to monitor, publish and respond via LinkedIn, including Groups.
- 6.1Instagram(3) Ratings
The software allows users to monitor, publish and respond via Instagram.
Reporting/analytics
- 7.8Campaign success analytics(5) Ratings
Users can analyze the success of campaigns through metrics such as likes, shares, retweets, followers, clicks and conversions.
- 4.9Real-time tracking(4) Ratings
The tool tracks mentions and comments in real-time.
- 4Competitor analysis(3) Ratings
Users can compare themselves to competitors based on brand mentions, customer engagement and sentiment.
Account management
Users can manage access to multiple social media accounts.
- 3.8Role-based user permissions & privileges(3) Ratings
Permissions to perform actions or access social accounts are assigned to roles, which are then assigned to users, reducing complexity of administration.
- 7.3Mobile access(2) Ratings
Users can effectively use the software through a mobile or tablet device.
Product Details
- About
- Tech Details
- FAQs
What is Commun.it?
Commun.it Video
Commun.it Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(7)Community Insights
- Business Problems Solved
- Recommendations
Users have found that Commun.it is an invaluable tool for increasing engagement and managing followers on Twitter. By suggesting who to reply to and making follower management easier, the software streamlines the process of engaging with Twitter users. It also saves users time by providing suggestions for whom to follow on Twitter. Users appreciate the ability to track their social media activity and gain insights into the quality of their content. This allows them to make improvements and better understand their target audience. Commun.it's organizational features make it a beneficial tool for bloggers and businesses looking to efficiently micromanage their social media presence. Additionally, users find that Commun.it facilitates communication and helps transition conversations with others. The software not only simplifies contact and management of Facebook, LinkedIn, and Twitter pages but also provides valuable insights for improving overall social media performance. By using Commun.it, users have been able to reverse declines in likes, followers, and their overall standing on social media platforms. The software's ability to show people who have followed and then unfollowed them allows users to remove those who don't add value to their brand. Overall, Commun.it helps users manage Twitter more effectively and improve their social media presence through enhanced engagement, organization, and valuable insights.
Additionally, Commun.it has proven its usefulness in solving the problem of social listening deficit. By helping users find relevant conversations and qualified leads, the software makes it easier to identify potential customers or opportunities. Users have experienced better engagement in less time by leveraging Commun.it's features for Twitter management. With its tracking capabilities, the platform enables users to maintain engagement with their audience and gather information for making adjustments to their pages and content. This feature has been particularly useful for evaluating the effectiveness of marketing strategies. Users find that Commun.it not only saves them time but also improves organization and information flow by providing easy access to information and analytics in one place.
Furthermore, Commun.it has helped users boost sales and widen marketing audiences by providing insights into audience behavior and preferences. The software allows users to manage and grow their social media contacts across multiple platforms, facilitating efficient communication with their community. With easy-to-understand stats and insights, Commun.it simplifies reporting and provides a comprehensive understanding of social media performance. Users appreciate the software's ability to help them gain new, relevant followers and improve their content and target audience engagement.
In summary, Commun.it serves as a valuable tool for Twitter management, offering features that enhance engagement, organization, and valuable insights. Users have experienced improved follower growth, engagement rates, and overall performance on social media platforms. The scheduling feature of Commun.it allows users to dedicate time each day for social engagement without the need to constantly react in real-time. This enables users to maintain a consistent presence and frees up time for other tasks. Additionally, the monitoring capability of Commun.it helps users stay on top of ongoing trends in social media, allowing them to react appropriately and engage with their audience in a timely manner.
Customers have reported significant growth in their Twitter community by incorporating Commun.it into their social media management strategy. The ability to manage multiple social media accounts for clients has been a major time saver for users working in marketing departments. The easy-to-use interface of Commun.it allows users to connect all their social media accounts and track engagement and interactions from one convenient dashboard. Users appreciate the feature that shows who has unfollowed them and provides insights into their activity on Twitter, helping them maintain an active and relevant follower base.
The intuitive dashboard layout of Commun.it simplifies navigation and makes it easy for users to manage their social media accounts effectively. The tool also provides helpful suggestions on people to follow and unfollow, streamlining the process of follower management. Users find it beneficial to track engagement and identify who they need to respond to via direct message or tweets, ensuring they maintain good communication with their audience.
Commun.it's Business Intelligence feature is highly regarded among users as it showcases tweets that are worth considering retweeting, both positive and negative ones. This enables users to curate content that resonates with their audience and engage in meaningful conversations within their network. Some users have found alternative free tools that can perform similar functions as Commun.it, but overall, they find great value in using this product due to its user-friendly interface and comprehensive features.
Non-profit organizations have also utilized Commun.it to manage and engage with followers on their social accounts successfully. The reporting feature of the product has been particularly useful for tracking mentions, conversations, and evaluating overall account performance. Users have found Commun.it to be a valuable asset in managing their business Twitter page, connecting with new contacts in their field, and expanding their potential in social media marketing.
In conclusion, Commun.it is a versatile tool that helps users effectively manage their Twitter accounts, increase engagement, and gain actionable insights. Whether it's tracking and prioritizing interactions, automating certain functions, or identifying relevant content and influencers, Commun.it offers a comprehensive solution for optimizing social media presence. Users appreciate the time-saving functionalities and organization provided by this software, allowing them to focus on their social media marketing efforts and achieve their goals more efficiently. The ability to manage multiple social media accounts for clients has been a significant time-saver for marketing departments, allowing them to streamline their workflow and effectively monitor various Twitter accounts.
Users have found value in Commun.it's capability to identify relevant content, influencers, and engagement opportunities within their network and content verticals. By leveraging the automation feature correctly, users can create great content, seize opportunities, and establish connections with influencers. This not only helps users enhance their social media presence but also opens doors for collaboration and brand growth.
The tool's active engagement features enable users to interact with their Twitter followers easily through one simple-to-use dashboard. Users appreciate the convenience of being able to connect all their social media accounts in one place, making it easier to track engagement metrics, respond promptly to comments and messages, and nurture relationships with their community.
Overall, Commun.it offers a valuable solution for managing Twitter accounts, enhancing engagement, and optimizing social media marketing strategies. With its user-friendly interface, comprehensive features, and time-saving capabilities, this software empowers users to not only grow their follower base but also build meaningful connections, elevate their brand presence, and achieve success in the dynamic world of social media marketing.
Users commonly recommend trying the free version of Commun.it, particularly for Twitter management. It is advised to sign up and test other apps before making a decision. The premium version of Commun.it is also worth considering and offers additional features. Users find Commun.it useful for social media management, SEO on Twitter, audience engagement, and promoting products. It is recommended for busy individuals who want to save time, stand out in their business, and gain meaningful insights into their followers. While users suggest being cautious to avoid appearing spammy or being blocked, they generally find Commun.it to be a great tool for managing profiles, engaging with influencers, and simplifying tasks for bloggers and social media managers.
Reviews
(1-5 of 5)Actionable information for multiple social media accounts
Commun.it provides a single dashboard with actionable info (who followed, whom to unfollow, whom to mention and thank, etc.) for multiple Twitter accounts.
- Commun.it recommends good content to Tweet if you provide the right hashtags or topics to search.
- Commun.it makes it really easy to thank each now Twitter follower and to reach out to influencers that you may have neglected.
- The user interface, especially if you use it for multiple accounts, can be a bit wonky and difficult to navigate. I recommend an in depth tutorial to go along with purchase.
- Boolean keyword searches
- N/AN/A
- Filtering out noise/spam
- 70%7.0
- Sentiment analysis
- N/AN/A
- Broad channel coverage
- N/AN/A
- Content planning and scheduling
- 90%9.0
- Audience targeting
- N/AN/A
- Content optimization
- N/AN/A
- Workflow management
- N/AN/A
- Automated routing and prioritization
- N/AN/A
- Customer interaction histories
- N/AN/A
- Bulk actions
- N/AN/A
- Lead generation
- 50%5.0
- Content marketing
- 100%10.0
- Paid media management
- N/AN/A
- Campaigns and promotions
- N/AN/A
- 100%10.0
- 70%7.0
- 70%7.0
- Campaign success analytics
- 80%8.0
- Real-time tracking
- N/AN/A
- Competitor analysis
- N/AN/A
- Role-based user permissions & privileges
- N/AN/A
- Mobile access
- N/AN/A
- Commun.it has significantly reduced the time it takes to manage clients' Twitter accounts.
- Buffer and Hootsuite Free
Commun.It - worth a trial!
- I love the #fridayfollow suggestions - I find these get a lot of engagement from my Twitter fans and I use it regulalry.
- I like the ability to automate certain functions, as a social media agency this means the time spent managing client accounts is reduced but with no impact on quality of work.
- I like the suggestions for replying and engaging with as a tool for expanding your reach and network.
- The number of emails received from commun.it when you use the free version is incredibly frustrating 1-2 per day.
- The interface is very 'busy' and takes a while to get used to.
- Filtering out noise/spam
- 60%6.0
- Sentiment analysis
- 50%5.0
- Broad channel coverage
- 40%4.0
- Content planning and scheduling
- 40%4.0
- Audience targeting
- 60%6.0
- Content optimization
- 30%3.0
- Workflow management
- 20%2.0
- Automated routing and prioritization
- 70%7.0
- Customer interaction histories
- 70%7.0
- Bulk actions
- 60%6.0
- Lead generation
- 20%2.0
- Content marketing
- 20%2.0
- Paid media management
- 20%2.0
- Campaigns and promotions
- 60%6.0
- 50%5.0
- 50%5.0
- 50%5.0
- 50%5.0
- Campaign success analytics
- 40%4.0
- Real-time tracking
- 40%4.0
- Competitor analysis
- 30%3.0
- Role-based user permissions & privileges
- 30%3.0
- Significant time savings (which essentially translates to cost savings) in terms of client social account management.
Commun.it Free Version is Great - Beware the Emails!
- Evaluate followers - The commun.it will help you see who you should unfollow, follow back any new followers
- Find trending hashtags - what hashtags are your influencers using?
- Discover influencers in your network - the service will help you determine which of your followers are considered influencers.
- Be prepared, you'll receive a lot of emails from commun.it. They keep you engaged by reminding you to return to your dashboard. But they also will send several emails trying to get you to upgrade.
- "Thanks for the retweet" and "Thanks to the high-value members" aren't tactics I like to use on Twitter.
- On the free version, you are only allowed 20 actions a day. This goes by in a flash, would love to have a few more.
- Boolean keyword searches
- 60%6.0
- Filtering out noise/spam
- 80%8.0
- Sentiment analysis
- 70%7.0
- Broad channel coverage
- 90%9.0
- Content planning and scheduling
- N/AN/A
- Audience targeting
- 70%7.0
- Content optimization
- 70%7.0
- Workflow management
- 80%8.0
- Automated routing and prioritization
- 70%7.0
- Customer interaction histories
- 80%8.0
- Bulk actions
- 60%6.0
- Lead generation
- 60%6.0
- Content marketing
- 70%7.0
- Paid media management
- 40%4.0
- Campaigns and promotions
- 50%5.0
- 100%10.0
- 100%10.0
- N/AN/A
- Google+
- N/AN/A
- 100%10.0
- N/AN/A
- YouTube
- N/AN/A
- Campaign success analytics
- 60%6.0
- Real-time tracking
- 80%8.0
- Competitor analysis
- 60%6.0
- Role-based user permissions & privileges
- 60%6.0
- Mobile access
- 70%7.0
- The number 1 objective that Commun.it helps with is our social media engagement. It is one of the tools we use to help us analyze our audience and save time to manage social media.
- It's difficult to assess ROI since we are using the free tool.
- The only negative impact is many emails pushing the upgrade.
- Buffer.com
Community management for pros
I've been using the product on and off for quite a few years. In the past 4 months, it has improved dramatically. I am using the product to pinpoint and narrow down prospects and business opportunities on Twitter and Instagram.
Commun.it is a wonderful solution I am using to manage and grow my online community. This tool provides me value as it helps me identify relevant content, influencers and engagement opportunities in my network and content verticals. Those, in turn, amplify my social presence, grow my followers, reach and create business opportunities.
A significant part of the product involves smart automation of campaigns. Some marketers may be worried by those, but if used right they can be very powerful and create great content, opportunities and connect you with influencers.
- Engagement opportunities - Shows you top content among your community and feed, of the things that are worthy of your time and attention, Tweets worth sharing, posts mentioning you that you should consider replying. By doing this, it enables me to surface up only the value and most important aspects of my social media, so I can easily manage it in a much shorter time.
- Scheduling posts - Unlike the competition, their scheduling feature is integrated amongst the other features, and utilizing their intelligence and learning algorithm to automatically create a "best time" to sent out tweets. This has enabled me to get the most exposure and engagement from my content and community.
- UI/UX could be improved. Sometimes could be a bit overwhelming or confusing.
- Boolean keyword searches
- 90%9.0
- Filtering out noise/spam
- 100%10.0
- Sentiment analysis
- 60%6.0
- Broad channel coverage
- 70%7.0
- Content planning and scheduling
- 100%10.0
- Audience targeting
- 80%8.0
- Content optimization
- 80%8.0
- Workflow management
- 90%9.0
- Automated routing and prioritization
- 100%10.0
- Customer interaction histories
- 80%8.0
- Bulk actions
- 100%10.0
- Lead generation
- 70%7.0
- Content marketing
- 90%9.0
- Campaigns and promotions
- 100%10.0
- 100%10.0
- 80%8.0
- N/AN/A
- Google+
- N/AN/A
- 100%10.0
- N/AN/A
- YouTube
- N/AN/A
- Campaign success analytics
- 100%10.0
- Real-time tracking
- 80%8.0
- Competitor analysis
- 100%10.0
- Role-based user permissions & privileges
- 80%8.0
- Mobile access
- 80%8.0
- Brand awareness
- Lead generation
- Prospect nurturing and ongoing customer support
I also have used it elsewhere, including another company and personally with my own Twitter accounts.
- Commun.it's ability to track "Monitored Items" allows you to track mentions of specific strings of text. In practical terms this can mean things like your name, organization's name, URL, or products.
- Tracking new followers and unfollowers is probably the most important feature of Commun.it. Additionally, this platform has "Not Following Back", "Consider to Follow", and "Consider to Unfollow" tools based that suggest how to build your network.
- Engagement related tools help you analyze users who have retweeted, favorited, or mentioned you directly.
- Many of Commun.it's marketing "tools" are actually little more than ways to spam and annoy your audience with inane prattle.
- The free version of Commun.it has an absurd amount of aggressive in-platform self-advertising, often blowing out to full-page pop-up ads prompting you to try their paid product. These ads don't have obvious close or cancel options.
- Commun.it's truly hostile, distasteful, and despicable trait is its "campaign" or "schedule" feature. It not only activates when clicked, but periodically as a pop-up. When you acknowledge the pop-up (there is no option not to), it will automatically populate a schedule of tacky, spammy tweet campaigns which you must delete, lest they be shared with your followers. This is so maliciously aggressive that it has turned me off on the product in search of better alternatives.
- Boolean keyword searches
- N/AN/A
- Filtering out noise/spam
- 10%1.0
- Sentiment analysis
- 40%4.0
- Broad channel coverage
- 70%7.0
- Content planning and scheduling
- 10%1.0
- Audience targeting
- 40%4.0
- Content optimization
- 40%4.0
- Workflow management
- 10%1.0
- Automated routing and prioritization
- 60%6.0
- Customer interaction histories
- 90%9.0
- Lead generation
- 50%5.0
- Content marketing
- 10%1.0
- Paid media management
- N/AN/A
- Campaigns and promotions
- 10%1.0
- 50%5.0
- N/AN/A
- Campaign success analytics
- 70%7.0
- Real-time tracking
- 90%9.0
- Role-based user permissions & privileges
- N/AN/A
- Mobile access
- N/AN/A
- Since we use the free version of Commun.it, monetary ROI cannot be measured. Gift horse and all that.
- The useful aspects of Commun.it have been welcome, but recent changes in their aggressive in-platform spam have resulted in wasted time and, on a couple occasions, annoying and completely UNAUTHORIZED tweets to our audience.
- Tweepsmap