Starting at $65 per month
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What is Agiloft Service Desk (discontinued)?
Agiloft's Flexible Service Desk Suite included an Internal Help Desk, External Customer Support, Change Management, Asset Management, RMA Management, and ITIL/ITSM capability. The product is no longer available.
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Pricing
Free Trial
$0
On Premise
per license/per month
Professional
Contact sales team
On Premise
Professional Extended
Contact sales team
On Premise
Entry-level set up fee?
- Setup fee required
For the latest information on pricing, visithttp://www.agiloft.com/software…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $65 per month
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Agiloft Service Desk (discontinued)?
Agiloft's Flexible Service Desk Suite included an Internal Help Desk, External Customer Support, Change Management, Asset Management, RMA Management, and ITIL/ITSM capability. The product is no longer available.
Agiloft Service Desk (discontinued) Features
Incident and problem management Features
- Supported: Organize and prioritize service tickets
- Supported: Service restoration
- Supported: Self-service tools
- Supported: Subscription-based notifications
- Supported: ITSM reports and dashboards
ITSM asset management Features
- Supported: Configuration mangement
- Supported: Policy and contract enforcement
Change management Features
- Supported: Change requests repository
- Supported: Service-level management
Additional Features
- Supported: Deep and rapid customization of every aspect of the system, without coding: custom business rules, dashboards, workflows, tables, relationships, end user interface, look and feel, and permissions
- Supported: Rapid installation and configuration - Agiloft is the only company with the confidence to offer a 90-day unconditional warranty covering both the software and consulting services
- Supported: Fully customizable end user portal
Agiloft Service Desk (discontinued) Screenshots
Agiloft Service Desk (discontinued) Video
Visit http://www.agiloft.com/flash/contract-management.html to watch Agiloft Service Desk (discontinued) video.
Agiloft Service Desk (discontinued) Integrations
- Salesforce Sales Cloud
- LogMeIn Rescue by GoTo
- BeyondTrust Remote Support
- Google Drive
- DocuSign
- Microsoft Exchange
- QuickBooks Desktop Enterprise
- Microsoft Office
- Microsoft Outlook
- Credit Card Processing
- External Databases
- Active Directory / LDAP and Google Single Sign On
- WMI
- Barcode scanners
Agiloft Service Desk (discontinued) Competitors
Agiloft Service Desk (discontinued) Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Windows, Linux |
Mobile Application | Apple iOS, Android, Windows Phone, Blackberry |
Supported Countries | All |
Supported Languages | All |
Frequently Asked Questions
Agiloft's Flexible Service Desk Suite included an Internal Help Desk, External Customer Support, Change Management, Asset Management, RMA Management, and ITIL/ITSM capability. The product is no longer available.
Agiloft Service Desk (discontinued) starts at $65.
Cherwell Service Management (discontinued), ServiceNow IT Service Management, and SolarWinds Service Desk (SSD) are common alternatives for Agiloft Service Desk (discontinued).
The most common users of Agiloft Service Desk (discontinued) are from Small Businesses (1-50 employees).
Agiloft Service Desk (discontinued) Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 5% |
Mid-Size Companies (51-500 employees) | 40% |
Enterprises (more than 500 employees) | 55% |