Likelihood to Recommend Netchex is great if you want to log in to one place to take care of all things employee-related. It is especially helpful if you have multiple locations or divisions as you can easily set these up and manage them as needed. The more employees you have, the more you will benefit from a program like Netchex that provides so much support for your business. Our company has multiple locations of stores and many employee position levels and Netchex has been great at keeping all of this simple when a lessor product could make it much more complicated. Netchex would not be as appropriate if you have a very small business or a simple payroll structure. It would definitely still work well for you, it would just be more sophisticated than you would require.
Read full review Well-suited: - Core HR - Permissions Less appropriate: - Still end users, e.g. managers and employees, example initiating a requisition from position org chart - mission impossible without a user guide, too many clicks, not flowing naturally, different icons and task triggers.
Read full review Pros My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions. Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information. Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time. Read full review Has information in one place in employee central. The workflow approval system is very good, so it is secure to ensure that incorrect data is picked up via the approval process. The time management feature is very good, easy to navigate and works effectively. Read full review Cons SOME CUST SVC REPS MAY NEED ADDITIONAL TRAINING ON WORK AROUNDS WOULD PREFER TO CHAT WITH SOMEONE, SOMETIMES WORDS IN TEXT COULD BE MISINTERPRETED. ALSO SPEAKING TO SOMEONE IS ALWAYS A POSITIVE NOT REALLY ANYTHING ELSE BUT HAVE BEEN USING THEM 3 MONTHS SO NOT LONG INTO IT.....VERY EASY SYSTEM AND LOVE I CAN DO A NEGATIVE INSTEAD OF HAVING TO CALL AND ASK THEM TO DO IT ON THEIR END. Read full review A more complete offering on careers sites to allow candidates to use CV and AI, etc, to find the best jobs for them and provide recruiters with open source info. Broaden out Onboarding 2.0 to allow more intelligent offerings around equipment ordering and a better day-one experience for new joiners. Read full review Likelihood to Renew Easy to work with.
Read full review We have put a vast amount of time and effort into our installation- and there is more work to be done, but the system has a lot of benefits that we plan to maximize and optimize in order to generate the greatest value for everyone involved
Read full review Usability Very user friendly and great interface.
Read full review SSFF is very user friendly and intuitive even for a non tech employee. Also, there´s a complete database and community where we can find solution to common and uncommon issues
Read full review Reliability and Availability Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.
Read full review Performance The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.
Read full review Support Rating The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
Read full review SuccessFactors Employee Central gets a middle of the road rating from me because of the things it does really well - Training. It falls short with the objectives cascade and visibility amongst my reports. That's what brings it down to a 5. Objectives need to be clear and concise in order to gain buy-in from your reports, and SuccessFactors muddies that by poor delineation between cascaded attributes and my report's objectives. The whole objectives cascade can be reworked.
Read full review In-Person Training The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS
Read full review Online Training We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.
Read full review Implementation Rating Implementation took some time but was pretty much error free.
Read full review As we were new with all this, we would greatly appreciate if we had assitance directly from SAP so we can implement the modules with all of its features and best practices. Unfortunately, we notice that the partner left some thing incomplete.
Read full review Alternatives Considered I like that they are not so big that they ignore the small customers. They are also reasonably priced. Their support is excellent, I had worked with ADP in a prior position, and we did not have the same kind of support
Read full review SAP success factors provided robust talent management, global scalability and strong analytics capabilities. And they provide strong user experience options and there is no limitation on customisation as is the case with Oracle HCM Cloud. It has the specific modules which the organisation desires and has strong existing integration capabilities and with existing systems .
Read full review Contract Terms and Pricing Model I dont be part in te contract
Read full review Scalability The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.
Read full review Professional Services We did use this service to do analysis of the solution being implemented. It was a good check point during the project to see if everything is going as planned.
Read full review Return on Investment Associates can easily access their data and make changes to things like their address and direct deposit, saving manager time to focus on more critical tasks within the organization NetRecruitier has one site that can be posted to multiple job boards with one applicant tracking system Electronic Onboarding allows us to get information out to the new employee so we can start with expectations on their first day and they know what to expect. Read full review We can clearly outline our objectives, targets, and methods to accomplish the same, grades and reviews, and overall progress. Helps identify areas of strengths and weaknesses, constructive criticism. Increases motivation and confidence, which is then reflected in our daily work routine. Read full review ScreenShots SAP SuccessFactors Screenshots