Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Figma
Score 9.1 out of 10
N/A
Figma, headquartered in San Francisco, offers their collaborative design and prototyping application to support digital product and UI development.
$15
per month per editor
Mural
Score 7.6 out of 10
N/A
MURAL (formerly Mural.ly) from Tactivos (DBA MURAL) in San Francisco is described by the vendor as a digital workspace and visual collaboration tool, designed for creative teams to make the process of design more efficient for distributed teams, working remotely.
$12
per month
Pricing
FigmaMural
Editions & Modules
Professional
$144
per year
Organization
$540
per year
Starter
Free
Starter
$12
per month
Plus
$20
per month
Enterprise
Contact sales team
Offerings
Pricing Offerings
FigmaMural
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPlans are billed annually.
More Pricing Information
Community Pulse
FigmaMural
Considered Both Products
Figma
Chose Figma
Figma is more powerful and is much better for app design, while also competing well with MURAL and Miro in terms of functioning as a whiteboard.
Chose Figma
InVision was much better when it came to building and interacting with prototypes while Miro and Mural are much better visualization and collaboration tools. But from a pure design and development perspective Figma has been the best I have used and the one preferred by all …
Chose Figma
I believe when it comes to prototyping and visualisation I would say Figma is way better than above mentioned tools. However, when it comes to workshops, brainstroming exercises and running sessions, I feel Miro might be better as compared to figjam and Mural. Figma is quite …
Chose Figma
Honestly, Figma is so much better than its competitors, if you even want to call them that. You get accurate, high-fidelity work that you can quickly get into development for launch. The Figma community of plugins and templates is also AMAZING! There are so many passionate …
Chose Figma
I still use Miro for some workshops, as it is more user-friendly.
Chose Figma
Figma is better suited for designers to use to make amazing creations
Mural
Chose Mural
Mural has a User Interface that is easier to understand, which allows us to bring newcomers to brainstorm and design sessions without investing time in learning. Mural has more dinamic objects that impact on the presentation and visibility of the work, like having Post it notes …
Chose Mural
I have had an experience of working with all the three above mentioned tools--Miro, InVision, and Lucidchart--and I can confidently say that MURAL (formerly Mural.ly) beats all these three tools when it comes to performing any kind of online collaboration activities, which …
Top Pros
Top Cons
Best Alternatives
FigmaMural
Small Businesses
UXPin
UXPin
Score 7.9 out of 10
Canva
Canva
Score 9.2 out of 10
Medium-sized Companies
UXPin
UXPin
Score 7.9 out of 10
Canva
Canva
Score 9.2 out of 10
Enterprises
OmniGraffle
OmniGraffle
Score 9.2 out of 10
Miro
Miro
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FigmaMural
Likelihood to Recommend
9.2
(175 ratings)
9.3
(20 ratings)
Likelihood to Renew
10.0
(7 ratings)
-
(0 ratings)
Usability
8.5
(7 ratings)
7.0
(1 ratings)
Availability
5.5
(1 ratings)
-
(0 ratings)
Performance
8.2
(1 ratings)
-
(0 ratings)
Support Rating
5.0
(17 ratings)
9.0
(1 ratings)
In-Person Training
9.1
(1 ratings)
-
(0 ratings)
Online Training
6.4
(1 ratings)
-
(0 ratings)
Configurability
6.4
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
7.3
(1 ratings)
-
(0 ratings)
Ease of integration
6.4
(1 ratings)
-
(0 ratings)
Product Scalability
7.3
(1 ratings)
-
(0 ratings)
Professional Services
8.2
(1 ratings)
-
(0 ratings)
Vendor post-sale
7.3
(1 ratings)
-
(0 ratings)
Vendor pre-sale
7.3
(1 ratings)
-
(0 ratings)
User Testimonials
FigmaMural
Likelihood to Recommend
Figma
Figma is very well suited for software design. I've used it for several years for all kinds of apps, from small companies to multinational corporations. The infinite whiteboard is fantastic and provides the free workspace I need, just like having a big design studio in real life. The ability to collaborate in real-time with other team members is great and enhances communication tremendously. Conversely, Figma is not great at doing jobs in print or anything that you would normally do in Photoshop or Illustrator. And that's fine. Those apps are made for a different purpose than Figma.
Read full review
Mural
I've recommended MURAL to a lot of people in a lot of fields. This is a great tool for any group of people that might stand around a white board if they were in person. Even if they are in person, I still recommend it pretty often because, unlike a white board, MURAL is virtual, so it can go offline with you. I've recommended it to other Software Teams, individual software developers, engineering teams, Sales Managers, Office Staff, Manufacturing teams, and more.
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Pros
Figma
  • Figma includes robust prototyping features, allowing designers to create interactive and animated prototypes
  • Figma integrates well with various other tools and platforms, including Slack, Jira, and user testing tools
  • Figma has a vibrant community and a wealth of resources, including templates, plugins, and tutorials.
Read full review
Mural
  • enables easy for all collaboration especially in the hybrid environment
  • makes brainstorming better as users can create digital sticky notes, draw diagrams, and add images to visually represent concepts and ideas
  • it helps to visualize data effectively - users can create charts, graphs, and diagrams to present data-driven insights to team members and stakeholders
Read full review
Cons
Figma
  • Animated prototyping.
  • Tappable overlaid layers - bugs on fixed components, such as an app navigation footer in a prototype
  • Swapping a component but retaining inputted copy or imagery.
  • Performance on prototypes to work better in UserZoom - having to delete hidden layers manually, optimize images, and streamline the file, in general, is time-consuming
  • Folder structures - larger teams need multiple layers of folder structure to help find things.
  • Branch performance - we need better, more user-friendly solutions to get designs to merge better.
  • Branch performance - branching with the option to choose which pages you want in the branch without deleting each page you don't need.
  • Default sharing options need improvement.
  • Responsive ratios' in prototyping without having to recreate pages.
  • Better collaboration with Jira to bring in links in the design mode not just dev mode.
Read full review
Mural
  • It'd be nice that the zoom regulation could be easier to manage
  • The advanced features are a little bit easy to adopt. Why not adding some agile trainings, or some other tools to facilitate their adoption
  • A faster and easier way to Integrate with ms office
Read full review
Likelihood to Renew
Figma
Figma is a pretty cool tool in many areas. My team almost uses it on daily basis, such as, brainstorming on product/design topics, discussing prototypes created by designers. We even use it for retrospectives, which is super convenient and naturally keeps records of what the team discusses every month. Furthermore, I do see the potential of the product - currently we mainly use it for design topics, but it seems it is also a good fit for tech diagrams, which we probably will explore further in the future.
Read full review
Mural
No answers on this topic
Usability
Figma
It's so simple to use! I have no background in UI design but basic designing and I was able to learn this software Figma within 3-5 days. There are tons of tutorials available on Youtube from so many popular YouTubers in the space, you can just go through them and start designing.
Read full review
Mural
Overall, MURAL is really easy to use, but there are a couple downsides. It's really easy to make areas of the board consistent because double clicking adds stickies that match those around the current one. It's really easy to connect the elements. And it's really easy to organize elements. Inconsistent controls, Panning, Line Connections, and latency are the only issues I had. My biggest issue is that the MURAL mouse buttons are very different from
most similar software. This always causes me problems switching to a
graphics software or 3D modelling software. Because MURAL uses the same button to pan and move elements, it's really easy to move things when panning around. The lines can also be a (sometimes huge) problem because thew will occasionally disappear or connect to things incorrectly. I think this is tied to latency issues which, in addition to causing phantom lines, can sometimes cause confusion to your team.
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Reliability and Availability
Figma
The only regret I have is, its not available when there is no internet
Read full review
Mural
No answers on this topic
Performance
Figma
I think its great, As there are many other software or systems which can be integrated with it as plugins or API's
Read full review
Mural
No answers on this topic
Support Rating
Figma
I haven't used their support lately but in the past, they had a chat that I used often. They often responded in a few hours and were able to give a satisfactory solution. I would imagine it's less personal now but the community has expanded drastically so there are more resources out there to self serve with a bit of Google magic.
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Mural
Chat support tends to get back to you within a few hours and are always helpful.
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In-Person Training
Figma
In-person training has its own benefits - 1. It helps in resolving queries then and there during the training. 2. I find classroom or in-person training more interactive. 3. Classroom or in-person training could be more practical in nature where participants can have an hands on experience with tools and clarify their doubts with the trainer.
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Mural
No answers on this topic
Online Training
Figma
Online training has its own merits and demerits - 1. Sometimes we may face issues with connectivity or the training content 2. The way training is being delivered becomes very important because not everyone is comfortable taking online training and learning by themselves. 3. With the advancement of technology online training has become popular but there is a segment of people who still prefer class-room training over online one.
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Mural
No answers on this topic
Alternatives Considered
Figma
Figma blows these out the park. Adobe's system is very different, and I think this shows in their attempted acquisition of Figma. I've not used Sketch or Invision, but their lack of market presence says a lot—designers like using the best tools. Axure is definitely more comprehensive in prototype testing but very hard to adapt to use—the hotkeys aren't even the same!
Read full review
Mural
Mural was easier to use and share compared with Whiteboard. Whiteboard's functionality is limited. It is also integrated into Teams in an odd way that makes it difficult for team members to refer to old whiteboards. Mural as a stand alone web app is better.
Read full review
Scalability
Figma
I think this is great and as I mentioned at ADP we use Figma extensively whether by designers, researchers or content writers
Read full review
Mural
No answers on this topic
Return on Investment
Figma
  • Seamless integration of designs into Jira have helped double the level of accuracy during development. Interactive access to preview prototypes, flows and mockups has made a huge difference for us.
  • When components are updated in ways that changes the copy or architecture, it breaks all of its instances creating a massive source of anxiety for everyone on the team. The fact that we are uncertain whether our updates will retain text overrides forces us to triple check each time, decreasing our operational efficiency.
  • When high-fidelity prototypes are built to showcase new concepts, their ability to appear almost identical to our production site makes it much easier for stakeholders to get involved in decision making therefore allowing us to make more well rounded decisions.
Read full review
Mural
  • Mural allows us to draft communications for clients that aim to increase the NPS of the organization
  • Mural allows us to keep up with the agile framework, which reduces Time to Market of our products and initiatives
  • Mural allows us to identify blockers in our day to day tasks, which reduces the Cicle Time of our Kanban cards
Read full review
ScreenShots

Mural Screenshots

Screenshot of the brainstorming templates that brings more minds to the table and helps turn good ideas into extraordinary work.Screenshot of energizers and icebreakers that help teams feel connected and open-minded so they can tackle big problems.Screenshot of strategic plan sharing, to improve people's sense of safety and expectation, leaving more brain space for creativity and innovation.Screenshot of retrospectives, which help teams get better and happier over time.