Lenny Byers
Lenny Byers
Member for 4 years
5 ratings & reviews completed
Average rating:
Reputation: 133
Title | Service Support Specialist |
---|---|
Job Type | Manager |
Department | Customer Service |
Company | Century Support Services |
Industry | Financial Services |
Size | 201-500 employees |
Expertise
Product | Experience | Level of Expertise |
---|---|---|
Tableau Cloud | 2 years | |
Zoom Workplace | 1 year | |
CallMiner Eureka | 1 year | |
NICE CXone | 1 year | |
Slack | 2 years |
Badges
Pundit- Call Center Workforce Optimization
Pundit- Sales Dialer
Pundit- VoIP
Pundit- Workforce Management
Pundit- Contact Center
Trailblazer- Eureka
Ratings and Reviews
Product | Rating | Rating Date | Review Link |
---|---|---|---|
CallMiner Eureka | Aug 23, 2020 | Read Review | |
NICE CXone | Aug 20, 2020 | Read Review | |
Slack | Oct 13, 2020 | ||
Tableau Online | Aug 20, 2020 | ||
Zoom | Jun 29, 2020 |