One of the best and flexible CRM specially for marketing campaigns management.
Overall Satisfaction with Zoho CRM
We use ZOHO CRM for multiple purposes, mainly:-
1. Project Management : We use it as collaborative tool for team, assign work here and keep track of progress and all other normal features.
2. Marketing; lead management: We use to keep tracks of both digital and physical marketing campaigns, ROI of campaign and other related use cases.
1. Project Management : We use it as collaborative tool for team, assign work here and keep track of progress and all other normal features.
2. Marketing; lead management: We use to keep tracks of both digital and physical marketing campaigns, ROI of campaign and other related use cases.
Pros
- It is good tool for quick setup of work distribution system
- It tracks and calculate ROI of campaigns very well
- It has vast ecosystem and connection with outside apps makes it much more powerfull
- It provide free credits to startups.
Cons
- It is particularly not good for Agile management.
- Initial setup is little tedious; however thier support is really good and help you in all sorts of customisations
- With proper campaign management we started improving ROI on campaigns
- Management of physical campaigns makes our life easy
No comments.
The pricing of ZOHO is much better as compared to others.
Do you think Zoho CRM delivers good value for the price?
Yes
Are you happy with Zoho CRM's feature set?
Yes
Did Zoho CRM live up to sales and marketing promises?
Yes
Did implementation of Zoho CRM go as expected?
Yes
Would you buy Zoho CRM again?
Yes
Zoho CRM Feature Ratings
Relationship with Zoho
- There were no negotiation in licensing fee.
- We required a physical device to be connected with CRM, which they offer and later offered some discounts on it.
- We required a physical device to be connected with CRM, which they offer and later offered some discounts on it.
- Make sure you have list of all your queries ready at once.
- I am not sure but if they give some extended support package(Telephonic support etc.) go for it.
- I am not sure but if they give some extended support package(Telephonic support etc.) go for it.
Comments
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