Overall Satisfaction with Zoho CRM
I will create a lead in Zoho CRM like what we collected and we use it for follow-up activities like calls, Meetings and also email when to send and follow-up without missing any lead . Using this we can easily allocate the lead for sales team without any miss we can regularly follow-up
- We can Maintain the promising lead
- We can Regularly make Follow-up of Lead about Meeting and Calls everything
- We can Easily check Which lead can Won the project for company also we can Delete Unwanted Lead
- Also create a Report for Regular Work
- I think Zoho need Reduce Pricing Little bit is good for regular users
- Everything is Positive maintaining very good without buffering or slowness
- pricing is little bit more
- Its user-friendly
Yes we can Easily follow-up the promising lead and Success the Business
HUbSpot Is not Effective . Even though it has all Option its not user Friendly to Create Report and filter the leads like that so i switch to Zoho
Do you think Zoho CRM delivers good value for the price?
Yes
Are you happy with Zoho CRM's feature set?
Yes
Did Zoho CRM live up to sales and marketing promises?
Yes
Did implementation of Zoho CRM go as expected?
Yes
Would you buy Zoho CRM again?
Yes
Zoho CRM Feature Ratings
Using Zoho CRM
11 - B2B and B2C services
8 - Lead generation, sales and marketing teams are using we need to update leads in CRM ,also mention the meeting followup for sales pipeline
- interactions with potential customers.
- Easily get follow ups and meetings
- dashboards are easily show the lead status and all
- we can modify the dropdown box for easy way to map the industry its a time saving tool
- easy way to get email Alerts and Notifications
- Planning to use marketing campaigns
Evaluating Zoho CRM and Competitors
- Ease of Use
Easy way to use ,Maintaining lead database was so simple and easy, We can easily modify the dropdown box for mapping industry and what stages that lead was like Initial stage or qualified stage or qualified opportunity or win / loss stage .creating lead in CRM also generating report in CRM are so Simple
we are comfortable with Zoho CRM, Maintaining lead database was so simple and easy, We can easily modify the dropdown box for mapping industry . Creating lead in CRM also generating report in CRM are so Simple
Zoho CRM Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Its helpful to resolve my query quickly
Payment issue was happen when i contact they resolve my query and give one extra day for payment also
Relationship with Zoho
involve multiple discussions, compromise from both parties, Strategic process of reaching an agreement that is mutually beneficial for your business and it's third-parties. Need to Know what the other side wants,Clear communication is key to stipulating your expectations with a vendor and negotiating terms you are happy with them
nothing much