Workfront Successes and Ideas for Improvement
Updated August 25, 2019

Workfront Successes and Ideas for Improvement

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workfront

Workfront is being used to manage marketing project requests and execution. It seems to address the problem of needing a collaborative space to execute on marketing deliverables.
  • Centralize projects in one solution
  • Review and approve digital work

Pros

  • Workfront is great at task management and project timeline planning. It has the capability of having different layouts and views for different users.
  • The reporting capabilities of Workfront are incredible. The system presents data in an easy to understand format.

Cons

  • The overall setup and configuration is more confusing than it should be. Once it is set up, it seems to work well, but setting up the system and ensuring that everything is connected is harder than it should be.
  • The focus on individual projects instead of overall campaigns is a drawback. Requests are linked to individual projects. This makes it hard to link requests to multiple projects that could be part of an overall campaign request.
  • The overall look and feel of the program is becoming a little dated compared to competitor programs.
  • Not sure on the overall ROI of Workfront, but I think it has aided in the transformation of processes to be more organized as a department within a large company. A negative impact would be that not all departments are familiar with the program so it does take time to work with others in different departments.
  • Collaboration within the department seems to be improved with the use of programs like Workfront.
  • Overall efficiency and productivity seems to be improved.
Workfront is greatly superior to Percolate for task management. I think Workfront was selected because of its reporting capabilities compared to other programs.
I would certainly recommend Workfront for project management solutions. It is easy to create tasks and manage documents and approvals within the program. However, I think the overall user experience of the system could be improved. It seems to be getting dated and the configuration and management of the program can be very messy and complicated from the back-end.

Adobe Workfront Feature Ratings

Project Management
5.9
Task Management
9
Resource Management
5
Gantt Charts
5
Scheduling
6
Workflow Automation
5
Team Collaboration
7
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
7
Mobile Access
Not Rated
Timesheet Tracking
Not Rated
Change request and Case Management
4
Budget and Expense Management
5
Professional Services Automation
9.0
Quotes/estimates
Not Rated
Invoicing
Not Rated
Project & financial reporting
9
Integration with accounting software
Not Rated

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