UKG Ready!
July 02, 2024

UKG Ready!

Teena Rodriguez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Ready

UKG provided our organization with a thorough implementation process from start to finish, ensuring that we were happy with all areas of the product, modules, reports, and customer service. Our prior HR and Payroll provider lacked in several of these areas. Additionally, the product is very user-friendly, and we are able to provide more HR information and resources to our employees all in one place instead of multiple sources, links, and/or documents.

Pros

  • Automation process is more streamlined and is catered to our specific needs
  • User-friendly for administrators and regular staff- the ability to learn independently or obtain assistance from the site.
  • Knowledgeable customer service staff who knows both HR and payroll.

Cons

  • Employee profiles could be viewed a bit easier, and maybe buttons should be on the first page instead of drop-down menus.
  • Federal and state forms should be easier to understand and access. Some people have had difficulty making changes.
  • Searching for an employee from the home page could be a bit easier. It tends to get confusing if you just look up an employee by name.
  • It is a slow process. We have not been able to set up all of the areas we need, so it is difficult to provide feedback on all areas.
I like the payroll and HR functions for employee data and benefits management. However, we still have not implemented the ATS and performance management modules, and we need to get this rolling as soon as possible. I can't provide accurate feedback on all areas.
Again, since I don't have all areas of the implementation up and running, I can't provide a more accurate response to this question.
It has only been close to three months since we went live, and we are currently offboarding a number of employees. It appears that my team's stress level is much lower compared to last year when working with our prior HR and Payroll services provider. The biggest change is that we are able to do one-off payroll runs, which we could not do with our prior service provider.
It has a better user-friendly experience, better reviews, and more value for your money.

Do you think UKG Ready delivers good value for the price?

Yes

Are you happy with UKG Ready's feature set?

Yes

Did UKG Ready live up to sales and marketing promises?

Yes

Did implementation of UKG Ready go as expected?

Yes

Would you buy UKG Ready again?

Yes

UKG representatives are comprehensive in their work and communication. They listen to what you need and verify with you at every step. We required fields set up expressly for our funds and funders and had multiple accounts. They were able to set this up as needed.

UKG Ready Feature Ratings

Employee demographic data
8
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
6
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
9
Support for external payroll vendors
9
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
9
Salary revision and increment management
7
Approval workflow
7
Balance details
7
Annual carry-forward and encashment
7
View and generate pay and benefit information
5
Update personal information
6
View job history
5
View company policy documentation
8
Report builder
8
Pre-built reports
8
New hire portal
8
Manager tracking tools
8

Comments

  • Alexandra Fischer | TrustRadius Reviewer
    Thank you so much for the kind words and helpful feedback, Teena!
  • Tammy Bell | TrustRadius Reviewer
    My tammybell I need help payroll please okay
    • Alexandra Fischer | TrustRadius Reviewer
      Hi Tammy, please reach out to us at feedback@ukg.com.

More Reviews of UKG Ready

Verified User
Sara Riley