Overall Satisfaction with TriNet
Pros
- They are consistently reliable.
- They have proven to be nearly instantly available for any query or need.
- They are proactive in keeping us informed. There is no sense of becoming a client and after the initial setup period you never hear from them again.
Cons
- Well, their site map is slightly confusing and could stand improvement. Having said that, when I have then called them while having difficulty they nearly always immediately answer and step me through the system to solve the problem.
- In all honesty over the three years that we've been a very satisfied client compared to their predecessor competitors there is nothing more that I can think of.
- Look, I run a small high-tech software development business. I don't have the time, the need, the patience, nor do I need to spend any more than necessary to manage my entire HR "department". I view them as I would if I did have my own department - but without the overhead!
- I have used two of their competitors, major names in their space. They have stood the test of time and stand apart from their competitors. I can't ever imagine not using them and going with someone else.
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