Overall Satisfaction with TeamViewer
In today's world of hybrid and remote work, there's often a pressing demand for quick IT support. The foremost challenge was that our team members were spread out in different locations, which was a bit of a hurdle when we urgently needed IT assistance. Plus, some of our developers work on workspaces, and having a reliable connection to remote servers is an absolute necessity. That's why our IT support team decided to go with TeamViewer, a choice that's made a lot of things easier than imagined.
- provide IT support to remote workstations
- Sharing large files
- no OS barrier
- Different versions should be able to connect
- Improved IT support
- cost-effective solution
- excellent collaboration tool and provide quick connect functionality
Do you think TeamViewer delivers good value for the price?
Yes
Are you happy with TeamViewer's feature set?
Yes
Did TeamViewer live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of TeamViewer go as expected?
I wasn't involved with the implementation phase
Would you buy TeamViewer again?
Yes
It has really great GUI, no prior training or practice would be required.
We configured with out internal LDAP server and we utilized single sign-on security mechanism.
TeamViewer Feature Ratings
Using TeamViewer
- IT support
- Sharing large files
- connect with remote servers without human interference and reliable security
TeamViewer Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Support understands my problem Support cares about my success Quick Initial Response | None |
Yes because we had utilize premium features of this tool.