Our Clients Love Tealium.
June 11, 2024

Our Clients Love Tealium.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Tealium Customer Data Hub

I work on a technology team that has implemented Tealium CDP and tag manager. We slowly implemented five use cases and scaled those use cases across 13 brands at our client. The reception amongst the marketing teams and the uplift provided through the personalization use cases has been tremendous.

Pros

  • Intuitive Design.
  • Customer Experience.
  • Customer Service.
  • Real Time Decisioning.

Cons

  • Online Training portal.
  • Learning curve.
  • Complex data set handling.
  • Data Sourcing.
  • Intelligence
  • Recommendation Engine.
  • Customer Retention.
  • Cost Optimization.
  • CAC reduction.
N/A
We have seen a tremendous positive reception from our clients, who have chosen to place multiple data sets and sources into the Tealium ecosystem.

Do you think Tealium Customer Data Hub delivers good value for the price?

Yes

Are you happy with Tealium Customer Data Hub's feature set?

Yes

Did Tealium Customer Data Hub live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Tealium Customer Data Hub go as expected?

Yes

Would you buy Tealium Customer Data Hub again?

Yes

Tealium is tremendously helpful in enabling complex personalization use cases across various industries. We have seen clients benefit significantly from centralizing, storing, cleansing, and ultimately activating first, second, and third-party data within the Tealium Customer Data Hub. This is particularly useful when customers have use cases that require access to and manipulation of data from three or more sources.

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