The BEST Gifting Automation Platform
November 22, 2024

The BEST Gifting Automation Platform

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sendoso

We use Sendoso to incentivize employees and send gifts of appreciation to our customers for their support. Sendoso has helped us easily track our method of gifting by automating the process and giving our customers and employees a seamless experience. We also love to send tracker feature which allows us to see historical activity.

Pros

  • Track historical activity
  • Gives the receiver a seamless experience
  • Gives the user (us) a seamless experience

Cons

  • Offer more currency options
  • Offer more gift card options in the lower demand currency gift cards
  • It made running spiff programs very EASY
  • It offers us the ability to be QUICK with our responses to customers
There has been no issue with using Sendoso. I wasn't even trained on the product and I learned it by myself with no guidance in under 5 minutes. The platform is so straightforward it is not something you will struggle with. Everything is visible and available from the main page view.

Do you think Sendoso delivers good value for the price?

Yes

Are you happy with Sendoso's feature set?

Yes

Did Sendoso live up to sales and marketing promises?

Yes

Did implementation of Sendoso go as expected?

Yes

Would you buy Sendoso again?

Yes

Sendoso is well suited for someone who will be sending giftcards to customers or employees on a regular basis. It has made the user experience very friendly for us. Also if you are not very tech savy, it's alright because Sendoso is extremely user friendly for everyone! It took little to no effort to learn the product.

Sendoso Feature Ratings

Directed Mail Automation
10.0
Address Validation
10
Merge and Personalization:
10
Intelligent Formatting:
10
Bulk Mailing Management
10
Postal Rate Calculation
10
Mail Tracking
10
Address Correction
10
Automated Printing and Sorting
10
Compliance and Reporting
10

Comments

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