Customer Engagement with SAP customer data solutions
February 20, 2024
Customer Engagement with SAP customer data solutions
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- SAP Enterprise Consent and Preference Management
- SAP Customer Identity and Access Management for B2C
Overall Satisfaction with SAP Customer Data Solutions
SAP Customer Data solutions is one of the best customer data management software I've used helps us to have personalized interactions and building relationships. SAP's Data accuracy is way ahead of its peers because of its cleansing and validation techniques. Which is a major factor for compliance with data protection regulations.
Pros
- Personalization and segmentation
- Support and Training
- Performance
Cons
- Pricing Transparency
- Mobile Accessibility
- Community and Knowledge sharing
- Improved Analysis of customer habits
- Saving time and cost by determining the targeted market
- Improving customer satisfaction
Do you think SAP Customer Data Solutions delivers good value for the price?
Yes
Are you happy with SAP Customer Data Solutions's feature set?
Yes
Did SAP Customer Data Solutions live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of SAP Customer Data Solutions go as expected?
Yes
Would you buy SAP Customer Data Solutions again?
Yes
Comments
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