Overall Satisfaction with Reputation
Pros
- Allows you to respond to surveys and reviews from one place without having to log into different sites
- Sends you notifications each time there is a new survey or review
- Saves time in monitoring and responding to reviews
- Provides reports to view overall reputation online
Cons
- I wish you could respond to Yelp reviews on Reputation but I understand it's Yelp that won't let them integrate
- Monitoring reputation online
- Responding to reviews and surveys
- Sending surveys automatically after purchase
- Allows us to keep up to date with our online reputation
- Allows us to respond to customer concerns or compliments quicker
- Saves employee time in being able to respond easier
Do you think Reputation.com delivers good value for the price?
Yes
Are you happy with Reputation.com's feature set?
Yes
Did Reputation.com live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Reputation.com go as expected?
Yes
Would you buy Reputation.com again?
Yes
Comments
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