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CityGrows, headquartered in Erie, Pennsylvania, makes workflow and transparency software for government employees, aiming to tear down the wall between citizens and government.
Best Municipal Software 2025
What is Municipal Software? Municipal Software is used by local government agencies to manage their municipal operations, oversee administrative tasks, and deliver government services. The software automates a wide range of municipal activities including: Permitting and licensing Building, land use, and peddler permits Filming, block party, garage sale, park, special event, and sidewalk use permits Business, contractor, and animal licenses Applications, approvals, denials, and renewal ...
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All Products(1-25 of 72)
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FREY Municipal Software (FMS), headquartered in Fort Thomas, Kentucky, develops and refines applications to manage the core public sector functions associated with Budgetary Finance, Payroll and Public Utility Billing and administration. They aim to deliver a suite of "Perpetually Modernized ... - 3
Social Pinpoint provides a suite of digital tools to enhance community and stakeholder engagement. The software helps to inform decision-making, encourage diversity and inclusion, and eliminate participation barriers to drive better project outcomes. - 4
Drivewyze is a technology company and provider of infrastructure solutions, serving Departments of Transportation and Commercial Vehicle Enforcement agencies. Their Smart Roadside platform provides integrated roadside solutions to monitor, screen, and sort Commercial Motor Vehicles (CMVs) for ... - 5
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CivicPlus, headquartered in Manhattan, Kansas, helps to make interactions between citizens and their local government exceptional and frictionless. They build technology solutions designed to foster positive and powerful civic experiences. - 8
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GovPilot, headquartered in Manasquan, New Jersey, offers digital transformation for local governments. Across the U.S. 40,000 local governments manage a multitude of critical processes - all with different, often obsolete approaches. GovPilot’s cloud-based platform was built with the purpose of ... - 10
Cloudpermit is a U.S.-based online software for community development, from the company of the same name in Reston, Virginia. Cloudpermit empowers local governments, development communities, and the public with online land management processes for planning, permitting, and code enforcement. - 11
Citizenserve provides municipal software to meet the needs of government staff and citizens. Offering software with flexible configuration options, technical support, and limitless data storage, citizenserve aims to deliver an integrated solution that saves time, reduces costs, and enables you to ... - 12
PayIt, headquartered in Kansas City, Missouri, offers a software platform that enables residents to access essential government services from any device. Whether it’s paying property taxes, utility services or renewing a driver's license, the PayIt platform aims to make interacting with government ... - 13
TownSuite, a software suite from the company of the same name in Gander, Newfoundland, that enables municipalities access all municipal information from from one place, with no additional spreadsheets, complicated integrations or post-it notes required. TownSuite Asset Management helps track ... - 14
iWorQ is a provider of business-critical workflow software that runs the day-to-day operations of nearly 2,000 city and county governments across all 50 states and Canada. In 2001, iWorQ offered a first SaaS solution to city and county governments. iWorQ supports tens of thousands of government ... - 15
Neighborly is cloud-based software designed to provide an end-to-end solution for the enrollment, administration, and reporting of housing, economic, and community development programs. - 16
Authority Altitude is Software-as-a-Service (SaaS) cloud solution from Civica that provides complete enterprise Local Government capabilities, accessible anywhere, anytime from any device. This enables Councils to reduce the total cost of ownership, eliminating the need for expensive and high ... - 17
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Virtual Project Manager is a cloud-based project management software design for public agencies to manage Capital Improvement Program projects. - 19
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From Distillery Software, Condor is an end-to-end investigation and intelligence management solution, helping law enforcement, intelligence, compliance and regulatory organisations become more efficient, accountable and achieve better outcomes. - 21
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Part of Brightlys' IWMS suite, SmartGov Community Development lets users manage all essential processes tied to permitting, licensing, inspections and code enforcement in a single web-based system that is hosted in the Amazon Web Services (AWS) cloud. - 24
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Learn More about Municipal Software
What is Municipal Software?
Municipal Software is used by local government agencies to manage their municipal operations, oversee administrative tasks, and deliver government services.
The software automates a wide range of municipal activities including:
- Permitting and licensing
- Building, land use, and peddler permits
- Filming, block party, garage sale, park, special event, and sidewalk use permits
- Business, contractor, and animal licenses
- Applications, approvals, denials, and renewal tracking
- Fee collection
- Inspection scheduling
- Mobile supported inspections
- Code Enforcement
- Municipal code infraction tracking
- Citizen complaints, mobile apps, and tracking
- Inspection scheduling: building, health, etc.
- Violation correction status monitoring
- Utility Billing
- Water, gas, electricity
- Integration with meter reading software
- Analytics for problem identification
- Self-service customer portals for account status and payments
- Work Order Management
- Track requests, complaints, and inquiries
- Infrastructure and equipment maintenance
- Request tracking and routing
- Prioritization, assignment, and status of tasks
- Asset, materials, and service history
- Mobile apps
- Asset Tracking
- Inventory, tracking type, location, value, and condition of equipment, tools, and machinery
- Preventive maintenance scheduling
- GPS location real-time asset tracking
- Planning and Zoning
- Applications, reviews, resubmittal
- Milestone tracking
- Public notifications and hearings
- Property Information
- Record and view municipal, business, and development activities related to location
- GIS
- Rental Housing
- Licensing, inspection, and enforcement of rental property regulations
- Parking Management
- Permits
- Ticketing
- Tax, Fee, and Lien Collections
- Collection and reconciliation
- Accounting
- Budgeting and financial reporting
- Grant fund allocation and tracking
- Revenue and expenditure reporting compliant with government accounting standards
- Community Relations
- Web portals and mobile apps
- Birth, Marriage and Death Registry
- Birth certificate, marriage license, and death certificate requests
- Electronic records
- Cemetery Management
- Plot purchasing
- Service and maintenance scheduling
- Human Resources
- Job postings
- Applications
- Injury reporting
- Productivity Analytics
Municipal Software Features
Municipal Software has many of the following features.
- Municipal data integrations
- Self-service citizenry solutions
- Web portals, mobile apps, and cloud-based services
- eCommerce payment solutions for taxes, fees, and violations
- Permitting and licensing management
- Code enforcement
- Utility billing
- Request and work order management
- Asset tracking
- Planning and zoning
- Parking Management
- Tax, fee, and lien collections
- Accounting, budgeting, and financial reporting
- Community relations portals
- Birth, marriage, and death registry
- Cemetery management
Municipal Software Comparison
Use Case: Comprehensive software suites are available that support a full range of municipal activities and services, such as MyGov, CityView, and GovPilot. They offer the flexibility of selecting only those modules that meet your needs. Other municipal software vendors tailor solutions for specific tasks such as permitting (Cloudpermit), budgeting (ClearGov), or community policing (IT Simple).
Convenience: User-friendly mobile and web-based convenience are offered by most vendors when you select software that supports community relations and citizens complaints, utility billing, taxes, fees and violations payment processing, and work order management.
Pricing Information
Given the range of features and variety of municipal services that municipal software supports, municipalities will need to work with vendors to obtain a price quote for their needs. Monthly pricing can start at less than $100 and reach $2,000 a month or higher depending on the number and type of features supported and the scale of operations. Free trials are available.
Municipal FAQs
What does Municipal Software do?
Municipal Software automates the administration and management of municipal operations and facilitates the delivery of government services. The software streamlines the processing of everything from permits and licenses to tax and fee collection, from inspections and code violations to zoning and planning.
What are the benefits of using Municipal Software?
Municipal Software improves productivity and supports the efficient delivery of services resulting in more effective government. The software offers convenient access and support using websites and mobile apps, increasing constituent engagement, and contributing to a more satisfied citizenry.
How much does Municipal Software cost?
Obtaining a vendor price quote based on the municipality’s needs is recommended. Free trials are available.