Overall Satisfaction with Oracle Siebel CRM
It is being used by the entire department to manage citizenship and immigration for Canada.
- Excellent scalability to support a large number of users.
- Very stable.
- Responsive engineering team.
- Excellent performance.
- Improve migration process.
- Update training material to reflect newer versions of Siebel.
- Increased speed of processing requests for citizenship.
We decided on Siebel for the excellent depth of functionality, scalability, and support for multiple languages.