Big fan. What a software platform should be!

Our rep is quickly available, fun, and great to work with. She wants to help our organization succeed! Anytime I use the chat, I get a quick, friendly response, and there is staff on chat pretty much anytime I've used it during regular business hours. I also don't have to use their customer support very often, which helps make this score high.

We have found Lessonly helpful for documenting complicated technical processes in an easy to understand, step by step way. It's common for our users to come back and go through lessons multiple times as they familiarize themselves with a specific process. Their support for video and gifts and clean design that makes the content front and center have been impressive.

Their path functionality has been so helpful to us, as well. I can string multiple lessons into paths, then string paths in paths and end up with a complete onboarding solution without needing to assign tons of lessons all at once. Need to make a change? Just update the path, and it updates users on the path (or not, if you choose), and it's ready to go for your next person.

I'm having a hard time thinking of places where it's not appropriate? Possibly if you do a lot of in-person training and want to keep doing that, but you probably aren't researching LMS platforms if you want to keep doing as much in-person training as you currently do. We went from needing specific trainers in three different locations to zero, and increased our learning retention and decreased our first week on job error rate.