For small businesses, Justworks just works!
October 25, 2021

For small businesses, Justworks just works!

Daryn Williams | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Justworks

Justworks is basically our entire HR portal. It's where we run payroll, where we decide upon and check on benefits, and where we put some company documents regarding HR protocols. Our entire company uses it and it makes it very easy to run payroll without any hassle. We are also able to distinguish between hourly, salary, and contractors each payroll with ease.

Pros

  • Running Payroll
  • Choosing and Checking on Benefits
  • Setting company standards

Cons

  • Sometimes slow on response times
  • Sending Admin emails
  • Better visibility into potential benefits
  • Running Payroll
  • Access to benefits
  • Documents housing
  • Ability to distinguish between different worker types
  • Given a small business access to great benefits
  • Less admin hassle
  • Easy implementation
  • Sometimes slow response times to issues
We like Justworks over Gusto for the simple reason that Justworks has better benefits offering for a company as small as us. It has turned out that Justworks also has been rolling out new features that we didn't know we wanted (like timecard integrations), and that has also been a nice surprise.

Do you think Justworks delivers good value for the price?

Yes

Are you happy with Justworks's feature set?

Yes

Did Justworks live up to sales and marketing promises?

Yes

Did implementation of Justworks go as expected?

Yes

Would you buy Justworks again?

Yes

This is completely appropriate for smaller businesses like us. However, if you are at a business with an in-house HR solution this is probably not the best fit. JustWorks is our entire HR portal and we wouldn't be able to easily and quickly find benefits or run payroll without it.

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