IBM RPA for the win!
Overall Satisfaction with IBM Robotic Process Automation
We are reviewing RPA for sales and technical enablement as an IBM Partner. We are a small organization, so the only implementation thus far has been the automation of management reporting. Our technical staff is in the process of reviewing other features to fully understand how our customers can use the software. At the moment, the problem it addresses for us is the daily, monotonous task of running and sending reports.
- The user Interface is intuitive in comparison with other similar products. It doesn't take long to figure out how to add actions to a script and get running quickly with some basic robots.
- The product appears mature with a large feature set. This is important to keep implementation costs low by offering features out-of-the-box without the need for custom components (email integration, special API usage, etc).
- The recorder option for navigating web pages is very useful. It doesn't require programming ability and works well.
- Error messages can be cryptic and there is a steep learning curve to debugging.
- The installation process could have some steps that are automated such as the SQL database creation.
- We are able to offer our customers another automation solution with greatly simplified implementation.
- The ROI for customers with RPA is easier to determine than other automation solutions as you can relate the bots directly to a human's work.
Do you think IBM Robotic Process Automation delivers good value for the price?
Not sure
Are you happy with IBM Robotic Process Automation's feature set?
Yes
Did IBM Robotic Process Automation live up to sales and marketing promises?
Yes
Did implementation of IBM Robotic Process Automation go as expected?
I wasn't involved with the implementation phase
Would you buy IBM Robotic Process Automation again?
Yes