Hubspot CRM is awesome
June 28, 2024

Hubspot CRM is awesome

hugo Sutcliffe | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We use Hubspot CRM for keeping our deals organized and easily tracked, makes it easier for us to accurately forecast the month as well as keeping call notes and using Hubspot sales download for our emails with tracking so we can see how many time they have opened and clicked links.

Pros

  • tracks emails with opened and link clicks
  • call directly through Hubspot records miss calls
  • forecast accurately to what the revenue will be for the month

Cons

  • the fact it keeps logging out
  • randomly changing forecast
I have only had a positive experiences with the CRM. Doesn't think it needs a lot of improvement expect for the random loggin out of the system.
I haven't used any other systems wasn't an option to click non

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

When I'm calling a client and it records the audio so I can write call notes to remember the conversation in the future, making it easier for when I call them back in the future I can talk about where we left off. Helps build a relationship with the customers.

HubSpot CRM Feature Ratings

8.3
Customer data management / contact management
6
Workflow management
8
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
8
Interaction tracking
9
7.3
Case management
9
Call center management
6
Help desk management
7
7.0
Lead management
7
Email marketing
7
6.3
Task management
7
Billing and invoicing management
7
Reporting
5
6.7
Forecasting
7
Pipeline visualization
7
Customizable reports
6
7.0
Custom fields
7
Custom objects
7
API for custom integration
7
8.0
Role-based user permissions
8
Single sign-on capability
8
Social CRM ()
Not Rated
7.0
Marketing automation
7
Compensation management
7
7.0
Mobile access
7

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