Item: Google Workspace
Rating: 10
Author: Michael Weisel

Overall Satisfaction with Google Workspace

Use Cases and Deployment Scope

We use Google Workspace for a number of things across our entire organization. We use it for email and domain control, file storage and sharing internally as well as publicly with clients and partners, and as our primary productivity suite (replaced Microsoft) and collaboration tool. Collaborating across our company has been the biggest use case for us as we are all spread out both in the US and internationally.

Pros and Cons

Pros

Collaboration across all of our teams
Securely sharing files
Domain management
User management
Office suite productivity

Cons

In some cases it's too many steps to get simple tasks completed
The sharing UI could be improved upon

Return on Investment

Make sure to maintain your users. Since Workspace bills based on the number of users, it's important to maintain users as people come and go from your organization. We had some users that were costing us ~$22/month that hadn't been with the company in a while.
At the ~$22/month per user price point it's hard to find other systems that cost less and that give you as many tools as Google Workspace.
They continuously make their tools better and add new and useful tools that help our company collaborate more efficiently and effectively.

Alternatives Considered

Microsoft Teams and Microsoft 365

Google Workspace offers many more collaboration tools then the Microsoft products. Although the Microsoft products are familiar to so many people, picking up The Google suite of tools is easy. Google also allows us to truly be in the cloud and work from any device from anywhere. We don't need any downloaded apps and can access it anytime unlike Microsoft which I feel is much more clunky. It's also very easy to use across different operating systems (Mac, PC, and even Chromebooks) and maintain the same versions unlike Microsoft where they have different versions of their products for different OS's. This makes it easier to roll out across our company and also less issues to manage with users.

Key Insights

Do you think Google Workspace delivers good value for the price?

Yes

Are you happy with Google Workspace's feature set?

Yes

Did Google Workspace live up to sales and marketing promises?

Yes

Did implementation of Google Workspace go as expected?

Yes

Would you buy Google Workspace again?

Yes

Other Software Used

Slack, Microsoft Teams, Adobe Dreamweaver, Adobe PhotoShop, Microsoft 365

Likelihood to Recommend

If you are looking for a cost effective way to manage your business, then Google Workspace is for your company. The amount of tools that we have for our team for the cost is the best option on the market. ON top of that it easily integrates in to what most employees are already used to with Google's products like GMAIL, Google Docs, and their other collaboration tools. Unless your company has already invested in an internal suite or you have certain compliance requirements, I can't think of many scenarios where it wouldn't work for large or small teams.

Comments

Please log in to join the conversation

Google Workspace Makes Our Collaboration and Management Better

Software Version