Unsure if it can handle our volume of comments.
Updated February 18, 2015
Unsure if it can handle our volume of comments.
Score 6 out of 10
Vetted Review
Modules Used
- User Management 360
- Social Plug-Ins
- Social Analytics
Overall Satisfaction with Gigya
Pros
- The social sharing elements and analytic's are all solid. It generally manages comments well although there have been some bugs in handling the volume of comments our site delivers daily.
Cons
- There have been some issues with the volume of comments we receive as well as adding words to our blacklisted terms.
- We are receiving page views/users from the sharing done on our site by our readers.
Disqus, Echo, Janrain (primarily commenting infrastructure only...we we already using Gigya for social media). Cost savings was the biggest factor but we'd already worked with Gigya and had a solid relationship as well. Also, Gigya's strategic road map was good and inline with our growth plans.
Using Gigya
5 - Social Media editor, Head of Analytic's, Biz Dev personnel
8 - Design
Front-end developers
Back-end developers
Front-end developers
Back-end developers
- Social media sharing across our site, detailed data on all social sharing metrics, commenting and moderation on all articles on our site.
Evaluating Gigya and Competitors
Interwoven commenting. We had no other social media elements prior to Gigya.
Gigya Implementation
- Implemented in-house
Gigya Training
- Online training
- In-person training
- Self-taught
Would have given higher marks save for some unclear points in terms of development and backend technical implementation/integration issues. The development guide was sometimes fuzzy.
Gigya Support
No - The cost is prohibitive.
Using Gigya
Gigya Reliability
Integrating Gigya
- Olapic (User generated photos), any new mobile applications we are developing..
Not sure.
Relationship with Gigya
Overall Gigya has been a good partner and helped us with our social media growth.
Comments
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