Item: Dropbox
Rating: 9
Author: Daniel Sol

Overall Satisfaction with Dropbox

Use Cases and Deployment Scope

I use it to have the files for the entire firm available to anybody at any location even remotely. We have a firm with many employees who work out of several offices and even out of state this functionality and availability allows us the freedom to work in this way and escape the restrictions of paper files.

Pros and Cons

Pros

Sync documents in real time
Provide both a web/app/desktop option
Good availability in terms of service hours and well scheduled maintenance

Cons

Better options to manage storage space locally
Better options to ensure files are synced when space is an issue
Other than that no issues I like the product a lot

Return on Investment

Lack of paper saves time
Lack of office space allows staff to be happier
Less money spent on in person offices

Alternatives Considered

OneDrive

We preferred Dropbox due to issues with maintenance and uploading issues at times. While both are similar in many ways we ultimately preferred the user interface and customer service received with Dropbox’s service over Microsoft. We haven’t had the chance to try other services at this time as we are satisfied with the program we have

Key Insights

Do you think Dropbox delivers good value for the price?

Yes

Are you happy with Dropbox's feature set?

Yes

Did Dropbox live up to sales and marketing promises?

Yes

Did implementation of Dropbox go as expected?

Yes

Would you buy Dropbox again?

Yes

Other Software Used

Microsoft 365

Likelihood to Recommend

Any team that is looking to be able to work remotely and allow file access through multiple locations will benefit from this kind of technology and app. ultimately other programs provided bigger issues with syncing availability or the storage capacity of the server that is needed to manage a law firm that is active in several states.

Dropbox Feature Ratings

Comments

Please log in to join the conversation

Dropbox review