An invaluable tool for any sales team

[...] uses Chorus by ZoomInfo in meetings that we have with people outside of our company. It is used as a note taker to capture key points discussed as well as next step action items. This allows us to be fully present on the call instead of manually trying to make notes. Chorus by ZoomInfo also saves us time by providing a full recap of those key points and action items that can be quickly copied and pasted into our CRM instead of having to type in our notes.

The key features that we use are the call recordings and deal notifications. The call recordings help us understand how the flow of each call went. It shows us whether we were asking the right questions and providing the information the people on the other end were looking for. It shows us where we did things well and where we need improvement. The deal notifications help us stay on top of our pipeline and help guide us as to when follow ups need to be made and whether the next steps we needed to take have been done.

Unless the people on the other end of the call object to it being used, Chorus by ZoomInfo is a tool that we use on every external meeting. We tried Gong for a short while and found that it did not compare well with Chorus by ZoomInfo. While Chorus by ZoomInfo will usually give you ten key points from the call in good detail, Gong usually gave us three to four points that were delivered in short poorly worded sentences.

Our VP of Sales recently asked our sales team to prepare a Power Point presentation on one of the SAP solutions that [...] provides. We each chose different services and formatted our slide decks differently. At the end of each presentation the team provided each of us with feedback as to what they liked about our presentation and what they felt we could improve upon. We decided at the start of the call to use Chorus by ZoomInfo to record it so that we could go back at anytime to review everything.

We have been using ZoomInfo for the past four years and their knowledge base and free training resources have always been a tremendous value to us. They have always reached out to us whenever we have added new sales people to see what they could provide in the way of onboarding and training. At one point we thought we had lost several calls that we had recorded and their customer support team helped us work through the issue and helped us recover the calls.