Blooming Fantastic Software.
Overall Satisfaction with Bloomreach Commerce Experience Cloud
Pros
- Easy to use search function.
- Detailed levels of reporting that are easy to build.
- Comprehensive profiling and additional features such as surveys.
Cons
- Simplifying how data is presented, the dashboard can quite often be confusing. Having a more intuitive interface and the ability for different reporting would be beneficial.
- I'd like more of an overview dashboard that I could build and access on the home screen, to look at top-level metrics.
- Easier to use segmentation, and quicker to build features within.
- We have increased our focus on personalisation with undoubted benefits to business.
- Our conversion rates and open/ctr on email have improved significantly since introducing this solution.
- We have better segmented our customers and tailored contacts at certain times.
Do you think Bloomreach Composable Personalization Cloud delivers good value for the price?
Yes
Are you happy with Bloomreach Composable Personalization Cloud's feature set?
Yes
Did Bloomreach Composable Personalization Cloud live up to sales and marketing promises?
No
Did implementation of Bloomreach Composable Personalization Cloud go as expected?
Yes
Would you buy Bloomreach Composable Personalization Cloud again?
Yes
Comments
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