Bloomreach Commerce Experience Cloud
October 13, 2022

Bloomreach Commerce Experience Cloud

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bloomreach Commerce Experience Cloud

We are using Bloomreach Engagement to create a single view of the customer and orchestrate our marketing communications. We want to offer a seamless experience to our customers in all our channels. With Bloomreach Engagement we have integrated all our data sources and we have built a single customer view that is allowing us to discover new insights into the company and orchestrate our outbound communications.

Pros

  • Create single customer view
  • Journey management
  • Easy user interface

Cons

  • Data Management functionalities
  • Revenue from newsletter
The chat support is awesome and the team always help you to solve the issue.
The journey tool is just what our clients need to automatize the marketing campaigns and orchestrate the across channels

Do you think Bloomreach - The Agentic Platform for Personalization delivers good value for the price?

Yes

Are you happy with Bloomreach - The Agentic Platform for Personalization's feature set?

Yes

Did Bloomreach - The Agentic Platform for Personalization live up to sales and marketing promises?

Yes

Did implementation of Bloomreach - The Agentic Platform for Personalization go as expected?

Yes

Would you buy Bloomreach - The Agentic Platform for Personalization again?

Yes

Excellent quality/price platform

Bloomreach - The Agentic Platform for Personalization Feature Ratings

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