Affordable CRM option for SMBs looking for lead/sales pipeline management
July 01, 2024

Affordable CRM option for SMBs looking for lead/sales pipeline management

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Premier

Overall Satisfaction with Bigin by Zoho CRM

We needed a CRM to keep track of leads, deals and orders for our company. Bigin by Zoho CRM provides a CRM well suited for this purposes without a bunch of unncessary features that quickly hike up monthly subscription costs. The main business problem Bigin by Zoho CRM solves for us includes a way to visualises leads at different stages of our sales pipeline.

Pros

  • Reasonably priced
  • Easy to use workflow automation capability
  • Platform is always available
  • Easy to import data

Cons

  • Lack of reporting functionality
  • Bigin by Zoho CRM has provdided a way to keep track of leads and prospects, increades our sales outreach immensely
Easy to use, affordable CRM for SMBs
Bigin by Zoho CRM is similar to Pipedrive but more affordable. monday.com and ClickUp are task managements more so than CRMs, so not as suitabable for Sales/Lead management.

Do you think Bigin by Zoho CRM delivers good value for the price?

Yes

Are you happy with Bigin by Zoho CRM's feature set?

Yes

Did Bigin by Zoho CRM live up to sales and marketing promises?

Yes

Did implementation of Bigin by Zoho CRM go as expected?

Yes

Would you buy Bigin by Zoho CRM again?

Yes

Bigin by Zoho CRM is a well suited CRM for SMBs due to it's simple design. Businesses that have more complex requirements may be limited by Bigin by Zoho CRM.

Bigin by Zoho CRM Feature Ratings

Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
10
Interaction tracking
10
Lead management
8
Task management
5
Reporting
4
Pipeline visualization
10
Customizable reports
4
Custom fields
10
Role-based user permissions
10
Single sign-on capability
Not Rated
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Marketing automation
Not Rated
Mobile access
10

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