AVI-SPL service review
Updated May 09, 2024

AVI-SPL service review

Ventsislav Kalenderski | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with AVI-SPL

We are using AVISPL to deliver and install hardware for some of our offices. We are facing issue with the quotes that we are receiving - takes too much time - like weeks to receive the quotes.

Pros

  • Installation of MTR systems
  • Hand over documentation
  • Pre sales

Cons

  • Prices are higher than most of the local companies in most of the countries
  • Communication with the presales team
  • Very slow quote delivering process
  • Prices of AVI-SPL services are higher than most of the local companies so we are paying more for the AVI-SPL services
  • Same time in most of the cases where we have chose local companies we have spent hours to fixing problems so. Most of the time AVI-SPL services are with no issues
Yes, AVI-SPL support did great job helping solving the problems.
Converting all meeting spaces in to VC room is crucial for our company so AVI-SPL help was highly appreciated

Do you think AVI-SPL delivers good value for the price?

No

Are you happy with AVI-SPL's feature set?

Yes

Did AVI-SPL live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of AVI-SPL go as expected?

Yes

Would you buy AVI-SPL again?

Yes

Very good in USA and not so good globally for VC equipment

Evaluating AVI-SPL and Competitors

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