Good free tool.
- It supports digital marketing both pushing and receiving
- List management
- Multiple handle management
- Adding multiple views
Cons
- Monitoring messages where you aren't tagged.
- For example...if somebody writes "Hey @CompanyName I really don't like your product" you'll be notified. However, if somebody writes "Hey Company Name I really don't like your product" you won't get any notifications.
- There is one way to manage this. You'll need to create a search column for each every term you'd like to follow which make your column management unbearable if you create more than 2.
- Free tool
- Easy customer service tool for company Facebook & Twitter
- Social Media Management
- Digital Marketing
- Implemented in-house
- Self-taught
- Twitter
- Facebook
- LinkedIn