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SurePayroll

SurePayroll

Overview

What is SurePayroll?

SurePayroll offers an online payroll service that lets small business owners run payroll anywhere, anytime. The vendor automatically pays and files federal, state and local payroll taxes.

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Learn from top reviewers

SurePayroll Decision

Rating: 10 out of 10
May 22, 2025
IncentivizedVetted ReviewVerified User
SurePayroll is being used by our business for payroll and certified payroll. I find it easy to use and easier to manage than any other service we've used in 18 years. Their cu...
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Michael Lien
C-Level Executive - Corporate
CFO & Director of Operations
TRIC Tools, Inc.
SurePayroll3 years of experience

terrible company and software avoid at all costs

Rating: 1 out of 10
May 19, 2025
Vetted ReviewVerified User
They are my payroll processing system. There isn't anything more sophisticated than that.
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Verified user
Engineer
SurePayroll3 years of experience

In my opinion, Run away from SurePayroll

Rating: 1 out of 10
September 17, 2024
Vetted ReviewVerified User
We are a household employer the utilizes SurePayroll to pay our nanny and complete our tax filings for state and federal. In our experience, SurePayroll is an absolute nightma...
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Verified user
Executive
SurePayroll1 year of experience

In my experience, horrible implementation and value

Rating: 1 out of 10
August 8, 2024
Vetted Review
Transitioned our payroll practice to SurePayroll (30+ clients) and has been an awful experience for us. For a guaranteed service, I'm receiving more letters from taxing agenci...
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Susan Toogood
Professional - Finance and Accounting
Enrolled Agent
Crossroads Business Services LLC
SurePayroll1 year of experience

If you want something unreliable sure payroll is great

Rating: 1 out of 10
January 22, 2024
IncentivizedVetted ReviewVerified User
I am a user of SurePayroll and I wanted to say I hate it. Anytime there is a holiday the check dates go out of whack by a WEEK. My employees need their checks and when you cha...
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Verified user
C-Level Executive
SurePayroll3 years of experience
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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SurePayroll

SurePayroll

N/A
Unavailable

What is SurePayroll?

SurePayroll offers an online payroll service that lets small business owners run payroll anywhere, anytime. The vendor automatically pays and files federal, state and local payroll taxes.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.surepayroll.com

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

11 people also want pricing

Alternatives Pricing

Gusto

Gusto

$49
per month
What is Gusto?

Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

OnPay

OnPay

$49
per month +$6 per month, per person
What is OnPay?

OnPay's payroll and HR is designed for people who want to spend more time running their business, and less on back-office tasks. The application aims to enable users to:• Run payroll• Automate taxes• Let employees do more themselves• Simplify HR processes• Offer benefits in any state OnPay is $49…

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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

1.5
Avg 8.2
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Product Details

What is SurePayroll?

SurePayroll Features

  • Supported: Online
  • Supported: Low Cost
  • Supported: Automatic Tax Pay & File
  • Supported: Award-Winning Customer Service

SurePayroll Integrations

SurePayroll Competitors

SurePayroll Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry
Supported CountriesUnited States
Supported LanguagesEnglish, Spanish

Frequently Asked Questions

SurePayroll offers an online payroll service that lets small business owners run payroll anywhere, anytime. The vendor automatically pays and files federal, state and local payroll taxes.

Paylocity are common alternatives for SurePayroll.

Reviewers rate Pay calculation highest, with a score of 2.6.

The most common users of SurePayroll are from Small Businesses (1-50 employees).
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Comparisons

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Reviews From Top Reviewers

View all reviews
(1-1 of 1)

SurePayroll Decision

Rating: 10 out of 10
Incentivized
May 22, 2025
ML
Michael Lien
CFO & Director of Operations
TRIC Tools, Inc. (Machinery, 11-50 employees)
Vetted Review
Verified User
SurePayroll
3 years of experience
View profile
Use Cases and Deployment Scope
SurePayroll is being used by our business for payroll and certified payroll. I find it easy to use and easier to manage than any other service we've used in 18 years. Their customer support is outstanding.
Pros
  • Adding new personal and tracking 1099 contractors
  • Printing and distribution of checks, 1099, 941, W2
  • It works well with our annual Workers comp audits
  • They've been very helpful with yearend reviews and any changes in updating forms
Cons
  • Better chat bot interaction
Likelihood to Recommend
I love SurePayroll. Their telephone support is awesome. I travel a lot so it allows me to manage company payroll from anywhere in the world. I can change deductions, do 401K deductions, run reports, and do insurance reviews for our company's insurance broker. They even created a Paycheck Protection report for me to download to share with our bank. There isn't much that isn't possible with SurePayroll. The great thing is it gives me control at my fingertips. The errors that I had with a call-in payroll just never happen anymore.
SurePayroll Feature Ratings
Payroll Management (7)
95.71428571428571%
9.6
Pay calculation
100%
10.0
Support for external payroll vendors
100%
10.0
Off-cycle/On-Demand payment
70%
7.0
Benefit plan administration
100%
10.0
Direct deposit files
100%
10.0
Salary revision and increment management
100%
10.0
Reimbursement management
100%
10.0
Return on Investment
  • 100% positive,
  • Reduced our monthly cost from 1,500 to less than $100
Usability
9
Its very easy to implement, and training & support is fantastic.
Alternatives Considered
Since we started with them at the bank for $39 per month 8 years ago, I have compared them to ADP and QuickBooks.
Other Software Used
Users and Roles
3
Payroll
Support Headcount Required
2
Accounting background
Business Processes Supported
  • Payroll
  • 401K
  • Insurance
  • Time off
Innovative Uses
  • 401K
  • Health care
  • Vacation or sick time
Future Planned Uses
  • Adding remote workers
  • check on time sheets accrual
Likelihood to Renew
0
Very likely, easy to use, support system in place.
Products Replaced
Yes
Paychex payroll system
Key Differentiators
  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
Evaluation Lessons Learned
Check with other users of the system to better evaluate what to add.
Implementation Rating
9
No, I can't think of any.
Implementation Details / Implementation Partner
  • Implemented in-house
Implementation Phases
No
Change Management Lessons
Change management was minimal
I can't recall it was some time ago.
Implementation Issues
  • None, customer service walked me through it.
Training Types Used
  • Online Training
Online Training
9
They were awesome. They knew the system very well and could help me very much.
Product Configurability
6
It depends what is needed for the organization. Our team was very small and didn't need muchc.
Configuration Lessons
Best practices is what we do is having a 2nd review process once payroll is completed.
UI Customization
No - we have not done any customization to the interface
Extensibility and Customization
Some - we have added small pieces of custom code
We just added code for retirement funds.
Additional Customization Considerations
None other were completed
Support Rating
10
They are always a phone call away and within minutes help walk through any solution. Their customer support is knowledgeable, patient and always there when you need them.
Premium Support
No, I thought it would be fine without. I was correct, for what we needed we didn't need premium suppport.
Bug Resolution
No
Exceptional Examples of SurePayroll Support
We needed to replace some checks. They provided the extra support as the spelling of the name came back incorrect.
Easy Tasks
  • Entering time sheets
  • Getting numbers for retirement fund
  • Numbers for Payroll Tax
Difficult Tasks
  • I found it very easy to use.
Scalability
8
Reliability and Availability
9
Performance
9
Ease of Integration
6
We didn't do any integration.
Systems Integrated With
  • It would be helpful to integrate with Quick Books
Future Integration Plans
  • Quick Books
Types of Integration
  • Single Signon
No, none at the moment.
Integration Lessons Learned
Call Sure Payroll tech team.
Pre-Sale Experience
9
They were able to show us how they could save us time and money.
Post-Sale Experience
9
Extremely helpful and always available.
Professional Services
9
We were able to calculate different hourly numbers when we completed Certified Payroll for professional services.
Key Negotiation Points
$39 per month for the Service.
Contract Terms and Pricing Model
10
In retrospect, I wouldn't change anything.
Dealing with Paychex, Inc.
Just be open and honest with them and you'll have a great experience.
Upgrade Process
No
Upgrade Benefits
  • Cost Savings
Anticipated Benefits from Future Upgrades
  • We'll have to evaluate that at the time of decision.
Migrating Between Editions
No
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