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ServiceNow Governance, Risk, and Compliance

ServiceNow Governance, Risk, and Compliance

Overview

What is ServiceNow Governance, Risk, and Compliance?

ServiceNow Governance, Risk, and Compliance provides the tools businesses use to proactively manage risk by measuring, testing and auditing internal processes. This solution helps business users ensure compliance to regulations, policies, standards and frameworks. It is available via the Standard,…

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Pricing

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What is ServiceNow Governance, Risk, and Compliance?

ServiceNow Governance, Risk, and Compliance provides the tools businesses use to proactively manage risk by measuring, testing and auditing internal processes. This solution helps business users ensure compliance to regulations, policies, standards and frameworks. It is available via the Standard,…

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  • No setup fee

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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

ALL-IN-ONE SERVICENOW CAM DEMO - Continuous Authorization & Monitoring | Governance, Risk & Complian

YouTube
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Features

Governance, Risk & Compliance

The goal of IT governance is ultimately to ensure that the processes governing evaluation, selection, prioritization, and funding of competing IT investments are driven by the overall business

8.5
Avg 7.5
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Product Details

What is ServiceNow Governance, Risk, and Compliance?

ServiceNow Governance, Risk, and Compliance Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

ServiceNow Governance, Risk, and Compliance provides the tools businesses use to proactively manage risk by measuring, testing and auditing internal processes. This solution helps business users ensure compliance to regulations, policies, standards and frameworks. It is available via the Standard, Professional, and Enterprise editions, the latter two supporting GRC and internal auditing processes.

Reviewers rate Risk management highest, with a score of 9.

The most common users of ServiceNow Governance, Risk, and Compliance are from Enterprises (1,001+ employees).
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Comparisons

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Reviews From Top Reviewers

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(1-5 of 5)

Make risk and compliance available at everyone’s fingertips

Rating: 8 out of 10
January 16, 2023
PS
Vetted Review
Verified User
ServiceNow Governance, Risk, and Compliance
2 years of experience
We leveraged the ServiceNow Governance, Risk, and Compliance to monitor, manage, and act on different risks in real time, create policies and procedures to ensure compliance and for performance and audit management. The tool helped us getting and renewing the existing certifications including SOX, ISO 27001, HIPAA, PCIDSS etc.
  • Monitor, manage, and act on different risks in real time.
  • Making decisions aligned to business objectives and goals
  • Audit and Performance Management
Cons
  • Data and recommendations on legal compliance can be more granular
  • Regulatory compliance processes can improve
  • Cost is on the higher side
ServiceNow Governance, Risk, and Compliance is mostly suited for all the requirements related to Governance, audit and performance management. However, need some fine tuning for ensuring regulatory and legal compliance. Also, for open source components, we are using this for ensuring the SAST and SCA compliance for identifying and mitigating security, licensing and operational risks.
  • Integrated risk management
  • Business processes
  • Audit Management
Governance, Risk & Compliance (5)
86%
8.6
Common repository of GRC items
70%
7.0
Risk management
90%
9.0
Integration with Corporate Performance Management (CPM) systems
80%
8.0
GRC policy management
90%
9.0
Incident management
100%
10.0
  • Improved Risk Management
  • Controlled costs (annual savings of ~5 million USD)
  • Increase in Audit compliance
ServiceNow Governance, Risk, and Compliance is a combination of operational excellence and user friendly interface. It offers the best feature-set and value as compared to its peers.

ServiceNow Governance, Risk, and Compliance Plugin for Every single GRC challenge

Rating: 9 out of 10
January 12, 2023
VK
Vetted Review
Verified User
ServiceNow Governance, Risk, and Compliance
2 years of experience
ServiceNow Governance, Risk, and Compliance suite is very unique product, As an enterprise you need to manage various business challenges and this is where this suite help you with managing Risk Management, Business Continuity Management, Vendor Management, Privacy and Operation Risk. It helps you to gain real time visibility into the resilience ofyour technology.
  • Policy and Compliance Management
  • Risk Management
  • BCP/DR
  • Privacy Management
Cons
  • CMDB /Asset Management
  • Performance Analytics
  • Custom Workflows is not flawless
We have used the whole ServiceNow Governance, Risk, and Compliance suite along with Vulnerability Resolution. It worked well, we have a completely automated process for our risk findings and exceptions. Now we have real-time visibility into resilience by continuously monitoring, detecting, accessing and mitigating, and remediating risk in the vendor ecosystem.
  • Risk Management
  • Audit Management
  • Vendor Risk Management
Governance, Risk & Compliance (5)
92%
9.2
Common repository of GRC items
100%
10.0
Risk management
100%
10.0
Integration with Corporate Performance Management (CPM) systems
80%
8.0
GRC policy management
90%
9.0
Incident management
90%
9.0
  • Effective Enterprise Risk Management
  • Holistic Real-time Monitoring of your technology and Risk
  • Negative - Asset Management has some issues and Ghost / Shadow IT is big issue
Well, I have used many GRC tools but Onspring and ServiceNow Governance, Risk, and Compliance are among the top in many organizations. And since I have worked on many I can easily distinguish, why I will choose which tools and ServiceNow Governance, Risk, and Compliance win here because, for every single problem you have, they have many plugins for you to manage and mitigate your challenges

ServiceNow provides clear and concise communications company wide!

Rating: 8 out of 10
January 12, 2023
Vetted Review
Verified User
ServiceNow Governance, Risk, and Compliance
5 years of experience
ServiceNow is used within my organization to automate and structure services and updates for a streamlined and clear approach across all business units to stay up to date. ServiceNow software is useful to drive awareness of potential security or phishing updates, operation reminders or call outs, customer service touch points as well as human resource.
  • Transparency of ask
  • Clear and concise message
  • Confidence in consistency across business units
Cons
  • Occasionally the messages are too vague
  • There have been instances of the notifications going out to all teams when all teams arent affected.
  • Occasionally they would end up in spam
ServiceNow is well suited for company wide messages as they pertain to trainings or information that affect all employees. A scenario where the system has been less appreciated is a mass message that confuses a variety of business units within our company who were not assigned a specific training or the change/message does not affect their day to day.
  • Clear messaging
  • Ease of flexibility in message
  • Trust in compliance aspect
Governance, Risk & Compliance (5)
80%
8.0
Common repository of GRC items
80%
8.0
Risk management
80%
8.0
Integration with Corporate Performance Management (CPM) systems
80%
8.0
GRC policy management
80%
8.0
Incident management
80%
8.0
  • Quicker response time in employee finishing training upon first reminder
  • Higher open rate to emails versus when sent from HR or compliance
  • A clear message every send versus individuals within the company structuring the email
We just recently started using TrustArc for data privacy requests and I can already speak to the fact that TrustArc is a more confusing platform once there. The positives of ServiceNow would be that a majority of our URL's drive to owned websites which our employees are very comfortable with using versus pushing them to another website that feels unsafe.

Great software that does it

Rating: 8 out of 10
January 11, 2023
Vetted Review
Verified User
ServiceNow Governance, Risk, and Compliance
2 years of experience
We utilize ServiceNow Governance, Risk, and Compliance to assist us in improving business resilience, managing risks, increasing productivity, and giving us the overall insight on how our data is being utilized. The process helps with reducing errors and costs via automated workflows. What is achieved is more accurate data with lower risk to support audits and compliance.
  • Managing risk
  • Increasing productivity
  • Provide visibility
  • Ease of use
Cons
  • Reporting could be better with more customization
It can be our central request management system that can generate valuable data. In addition to helping us keep track of requests, it can handle archival very well and you can search for the data you need whenever needed. For auditing and compliance purposes, this is very useful to help with the audit requests. It is bringing everything in one centralized location.
  • Reporting
  • integration
Governance, Risk & Compliance (5)
80%
8.0
Common repository of GRC items
80%
8.0
Risk management
80%
8.0
Integration with Corporate Performance Management (CPM) systems
80%
8.0
GRC policy management
80%
8.0
Incident management
80%
8.0
  • great feedback from employees
  • risk management

Great tool to make risk and compliance processes very efficient

Rating: 7 out of 10
January 11, 2023
Vetted Review
Verified User
ServiceNow Governance, Risk, and Compliance
2 years of experience
We are using it for analyzing and reporting the portfolio for our organization in terms of risk and mapping with the standard compliances.
  • Effective and easy reporting
  • Keeps a track of the data
  • Very secure
Cons
  • Integration is a bit ambiguous
  • Interface could be more intuitive
  • Times out randomly
GRC is a great tool for Compliance and prevent from threats. SN GRC service management is equally effective at automating processes and workflows to keep our organization compliant with the expanding restrictions and regulations intended to keep businesses and our customers safe from expanding threats. This technology helps our organization ensure governance risk.
  • Risk management
  • Audit management
  • Policy and compliance management
Governance, Risk & Compliance (4)
85%
8.5
Common repository of GRC items
100%
10.0
Risk management
100%
10.0
Integration with Corporate Performance Management (CPM) systems
60%
6.0
GRC policy management
80%
8.0
  • Improved compliance & risk management
  • Enhance decision making
  • Streamlined workflows
ServiceNow provides more features right out of the box than competing GRC platforms, has better pricing model that other alternative products I have used. Even though ServiceNow interface is not so user friendly, it does a great job with recording all the data we need for our organization. Whereas other similar products I have used, do the other way around, they are easier for users to understand but cant handle everything we needed for the business governance, risk, and compliance.
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